Concentrix
Posted 1y ago

24/7 Content Moderation Agent with Italian

Concentrix
Sofia, Sofia, Bulgaria
OnsiteFull Time
Responsibilities
  • moderating content
  • ensuring safety
  • communicating effectively
Requirements
  • Fluency in Italian and advanced English
  • Strong communication
  • MS Office skills
  • High school diploma
  • Moderation or customer support experience advantageous
Technical tools mentioned
Microsoft Office

Job description

We are growing!

Our brand-new client is a company that develop games in multiple platforms where millions of people from around the globe join together to imagine, create and play.

Your typical day:

Our main activity in moderation is to ensure the content we offer is appropriated to the audience and safe and child-friendly!

We would rely on you to be proactive and become a key player in building our team by sharing ideas and contributing to the overall improvement of the quality of services provided.

What you need to have is:

  • Fluency in Italian, both written and verbal

  • Advanced knowledge of English, both written and verbal

  • Excellent communication skills

  • Work experience in a customer support or content moderation is an advantage, but not a requirement

  • Good typing and computer skills (MS Office applications)

  • Be organized, decision-making and analytical skills

  • Team player with a great attitude

  • High school education

Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team! https://apply.concentrix.com/global/en/leadpage?formId=qjvamm5ihbt9afn07e79qr2ga4&eventScheduleId=670d2f5bf86e661d84e64e0a

What can you expect from us:

  • Fulltime role with working hours Monday – Sunday from

    08:00-17:00/15:00-00:00/23:45-08:00

  • Competitive salary with monthly performance-based bonuses

  • Convenient office location, close to bus stations and the metro

  • Comprehensive initial training and onboarding (fully paid by us)

  • Continuous training and upskilling programs through Concentrix University

  • Professional Development and Career Navigation programs to map out the steps in your desired development

  • Health and Wellbeing initiatives

  • Relocation support if needed (accommodation and travel expenses)

  • Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!

You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.

Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.

Concentrix Bulgaria is an equal-opportunity employer.

Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!

External Referral Program - Bulgaria

About Concentrix

A global technology and services leader that powers the brands of the future.