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Posted 4w ago

Fairfield Inn & Suites Chicago Tinley Park - Front Desk Agent

@ Aimbridge Hospitality
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Tinley Park, Illinois, United States
$15-$16/hrOnsitePart Time
Responsibilities:welcoming guests, processing check-ins, handling reservations
Requirements Summary:High school diploma or equivalent; hotel experience preferred. Must provide guest service, multitask, communicate clearly, and use hotel management software and Microsoft Office. Open availability including weekends/holidays; able to work evening and overnight shifts.
Technical Tools Mentioned:Microsoft Office
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Job Description

Shifts are 3:00pm-11:00pm and 11:00pm-7:00am.
This role requires open availability, including weekends and holidays.
Schedules may vary based on hotel demand.

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

  • Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
  • Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
  • Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
  • Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

  • High school diploma or equivalent; experience in a hotel or related field preferred.
  • Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:

This Fairfield Inn & Suites Chicago Tinley Park hotel is proud to offer the absolute best in guest service and satisfaction. This Marriott hotel is near all that Chicago and Tinley Park have to offer. Great shopping at nearby Orland Park Mall, 120,000 feet of meeting space at the sprawling Tinley Park Convention center, and a wide array of fantastic entertainment options at the Hollywood Casino Amphitheater are all just a few short minutes from our hotel. Visitors can enjoy plenty of great dining options at dozens of nearby Tinley Park restaurants. Guests can take advantage of our 24-hour fitness center to stay on top of their workout while they're on the road. Free hot breakfast and a friendly face will be waiting to greet our guests in our lobby every morning. At the Fairfield Inn & Suites Chicago Tinley Park our guests are our #1 priority.


Application deadline for Colorado positions: