HiringCafe
Aimbridge Hospitality
Posted 3mo ago

Hyatt Place Richmond Arboretum - Front Desk Agent

Aimbridge Hospitality
aimbridgehospitality.comView all open roles
Richmond, Virginia, United States
$15-$17/hrOnsiteFull Time
Responsibilities
  • Greet guests
  • Check-in
  • Manage reservations
Requirements
  • High school diploma or equivalent
  • Hotel or related experience preferred
  • Familiarity with hotel management software and Microsoft Office
Technical tools mentioned
PMS softwareMicrosoft Office

Job description


Full-time 3pm-11pm Shift for three days and 11pm-7am two nights on night audit.

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

  • Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
  • Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
  • Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
  • Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

  • High school diploma or equivalent; experience in a hotel or related field preferred.
  • Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
Hyatt Place Richmond/Arboretum hotel is located in the heart of Richmond just 20 minutes away from the Richmond International Airport. Our location offers easy convenience to Chesterfield Towne Center, Kings Dominion, Maymont Park, and Metro Richmond Zoo. Our modern hotel offers spacious guestrooms designed for the modern traveler with plenty of space to work and relax. Guests enjoy our free Wi-Fi, outdoor pool, fitness center, and on-site dining.


Application deadline for Colorado positions: 11/15/25

About Aimbridge Hospitality

Operates and manages a global portfolio of third-party hotels.

Year founded
2003
Employees
60000
Industries
HospitalityReal Estate Management
Activities
Hotel managementProperty operationsRevenue managementFood and beverage operationsHospitality asset management
Organization type
Private
Latest investment
Raised $100.00M Corporate Round (2025) — led by KKR & Co., Capital Research and Management Co.
Subsidiaries
Evolution HospitalityInterstate Hotels & ResortsGroup Hotelero PrismaPrism Hotels & ResortsTerrapin Hospitality
Headquarters
US

Similar jobs

Front Desk Agent roles near Richmond, Virginia
5d
Save
Mark Applied
Hide
Front Desk Agent
Midlothian, Virginia, United States
$16-$17/hr OnsiteFull Time
Shamin Hotels
Shamin Hotels: Owns and operates branded hotels and conference centers.
High school diploma or GED, prioritization, time management, attention to detail, quick and accurate work, reliable transportation, and front desk experience preferred.
telephone, fax, switchboard
Job PostingView all
1w
Save
Mark Applied
Hide
Overnight Front Desk Agent
Pocono Manor or Wisconsin or Sandusky or Ohio or Round Rock or Spotsylvania County
OnsiteFull Time
Kalahari Resorts & Conventions
Kalahari Resorts & Conventions: Operates large African-themed waterpark resorts and convention centers.
Computer experience required; hospitality or related experience is helpful. College coursework in hotel or motel management is helpful.
copiers, fax machines
Job PostingView all
2w
Save
Mark Applied
Hide
Front Desk Agent
Richmond, Virginia, United States
$17/hr OnsiteFull Time
Omni Hotels & Resorts
Omni Hotels & Resorts: Operates luxury hotels, resorts, and golf courses globally.
Provide five-star guest service, process check-ins/check-outs, handle guest inquiries, maintain guest accounts, and communicate with hotel departments; prior hotel/front-desk or customer service experience preferred.
Job PostingView all
4w
Save
Mark Applied
Hide
Front Desk Agent Part Time - $15.00
Williamsburg, Virginia, United States
$15/hr OnsitePart Time
Kingsmill Resort
Kingsmill Resort: Operates a luxury waterfront resort and championship golf club.
Provide excellent guest service, register and check guests in/out, process payments, answer phones, maintain knowledge of facilities, and handle guest issues; must lift 15 lbs and stand for long periods.
Job PostingView all
1mo
Save
Mark Applied
Hide
Front Desk Agent Overnight
Petersburg, Virginia, United States
OnsiteFull Time
IHG Hotels & Resorts
IHG Hotels & ResortsLondon Stock Exchange: IHG: Operates a global network of luxury and mainstream hotels.
1+ YOEHigh school diploma or equivalent, 1+ year front desk/guest service experience, fluent English, able to lift up to 50 lbs, keyboard/computer use, able to work overnight shifts, successful federal background check required.
Job PostingView all
1mo
Save
Mark Applied
Hide
Front Desk Agent Overnight
Petersburg, Virginia, United States
$18-$18/hr OnsiteFull Time
IHG Hotels & Resorts
IHG Hotels & ResortsLondon Stock Exchange, New York Stock Exchange: IHG: Global hospitality operating a diverse portfolio of hotel brands.
1+ YOEHigh school diploma or equivalent, one year of front desk or guest service experience, fluent English, computer and payment-processing skills, and ability to lift up to 50 pounds.
computer equipment, property management systems, reservations systems, keyboard
Job PostingView all
1mo
Save
Mark Applied
Hide
FRONT DESK AGENT
Richmond, Virginia, United States
$16-$17/hr OnsiteFull Time, Part Time
Shamin Hotels
Shamin Hotels: Owns and operates a portfolio of branded hotels.
Experience as a front desk/guest service agent preferred; strong prioritization, attention to detail, reliable transportation, and high school diploma or GED.
Job PostingView all
1mo
Save
Mark Applied
Hide
Front Desk Agent- Evening Shift
Henrico County, Virginia, United States
OnsiteFull Time
SMI Hotel Group
SMI Hotel Group: Owns and operates full-service hotels in Virginia and Texas.
Customer-service experience preferred; ability to handle check-ins/check-outs, cash and card transactions, and guest inquiries; strong communication and organizational skills.
OnQ, Opera
Job PostingView all