Title: Account Executive
Department: Sales
Reports to: Sales Manager
Position Type: Salary
Company Overview:
The world’s first Social Darts® experience, Flight Club was founded in London in 2015 to usher this once pub-like pastime into the 21st century. Flight Club fuses craft cocktails and upscale cuisine with its signature tech-enabled Social Darts® experience to create a truly unique entertainment experience. Operating in major cities across the U.S. under State of Play Hospitality and in more than 30 locations worldwide, Flight Club continues to bring friends, families, and colleagues together in an upscale gaming environment. To date, over 10 million people have experienced Flight Club and over one billion darts have been thrown. Learn more at FlightClubDartsUSA.com.
Position Purpose:
As an Account Executive at Flight Club, you will play a pivotal role in driving revenue growth by selling our flight club experience to potential clients, including companies and social groups. You will also focus on upselling to existing customers and prospecting for new business. This position operates in a fast-paced environment with a significant volume of inbound leads and requires excellent organizational, communication, and sales skills. You will also be responsible for prospecting new leads and attending conventions when necessary. Your primary focus will be on direct selling, accounting for 90% of your time, while dedicating 10% to proactive initiatives aimed at increasing awareness.
Position Responsibilities:
- Efficiently manage a substantial volume of inbound leads
- Achieve high conversion rates for inbound leads
- Maintain and organized sales pipeline effectively
- Comfortably sell the Flight Club experience to businesses and social groups
- Proactively upsell enhancements to existing customers
- Cultivate and maintain strong client relationships, ensuring their needs are met
- Oversee all aspects of contracted sales, including food/beverage, special requests, final guest counts, and payments
- Conduct timely follow-up after each event to gather feedback and secure referrals and future bookings
- Utilize CRM system and sales analytics tools proficiently to track leads and monitor sales performance
