Accreditation and Policy Program Coordinator (Program Manager I, N23)

About the Department

Please note: The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $78,929 to $116,694, based on the candidate’s qualifications and experience. 

WHO WE ARE

The Montgomery County Sheriff’s Officeis a law enforcement agency dedicated to serving the residents of Montgomery County through professionalism, integrity, accountability, and innovation. As the law enforcement arm of the Judicial System, our mission is to ensure that all court orders and mandates are carried out fairly, efficiently, and with full respect for individual rights and freedoms.

We are committed to working in partnership with other law enforcement agencies within Montgomery County, across the Washington D.C. metropolitan region, and with all branches ofCounty government. Through these partnerships, we strive to provide comprehensive, professional law enforcement services that helpmaintaina safe, just, and orderly community for all who live, work, and visit Montgomery County.

We remain dedicated to fulfilling our responsibilities with integrity, professionalism, and accountability. Our mission reflects our enduring commitment to justice and public service.

WHO WE ARE LOOKING FOR

The Montgomery County Sheriff’s Office is seeking a highly organized, analytical, and results-oriented professional who enjoys improving processes, solving complex problems, and supporting organizational excellence. 

The ideal candidate is an exceptional communicator who can manage multiple priorities, coordinate cross-functional initiatives, and build productive relationships with stakeholders at every level of the organization.

Successful candidates will possess sound judgment, attention to detail, political awareness, and strong project management skills. They will be comfortable researching complex issues, developing recommendations, coordinating multiple projects simultaneously, and presenting information clearly to executive leadership.

Experience with accreditation, policy administration, strategic planning, records management, organizational performance, public information requests, or local government operations is highly desirable.

Position Duties

The Montgomery County Sheriff’s Office is seeking a Program Manager I to provide program-level support for accreditation, policy administration, compliance innovation, and agency-wide improvement initiatives that strengthen the Sheriff's Office's commitment to professional excellence, accountability, and public service.

Reporting to executive leadership, the Program Manager I supports the Sheriff's Office's Commission on Accreditation for Law Enforcement Agencies (CALEA) accreditation activities, agency-wide policy development process, forms management program, and Maryland Public Information Act (MPIA) requests.

Key responsibilities include, but are not limited to:

Accreditation Support

• Coordinate and provide programmatic support for the Sheriff's Office's Commission on Accreditation for Law Enforcement Agencies (CALEA) accreditation activities.
• Maintain accreditation files, standards documentation, and electronic proofs of compliance.
• Assist with coordinating internal compliance reviews, mock assessments, inspections, and accreditation site visits.
• Monitor changes to accreditation standards and assist with implementation of compliance requirements.
• Prepare accreditation reports, compliance updates, and executive briefings.
• Collaborate with Sheriff's Office divisions to promote continuous compliance with accreditation standards and best practices.

Policy Support

• Coordinate and support the agency-wide policy development, review, revision, publication, and maintenance process.
• Assist with ensuring agency directives and procedures comply with applicable federal, state, and local laws, County regulations, labor agreements, and accreditation standards.
• Coordinate policy review timelines and stakeholder input.
• Maintain the Sheriff's Office electronic policy management system.
• Research law enforcement best practices and assist with policy recommendations that improve organizational effectiveness.

Forms Coordination

• Develop, revise, standardize, and maintain agency forms and associated documentation.
• Ensure forms comply with operational, legal, and County requirements.
• Coordinate approvals, revisions, and version control for agency forms.
• Recommend process improvements that enhance operational efficiency and consistency.

Maryland Public Information Act (MPIA) Coordination

• Coordinate Maryland Public Information Act (MPIA) requests received by the Sheriff's Office.
• Work collaboratively with operational units to identify responsive records and supporting documentation.
• Assist with reviewing records for applicable exemptions and confidentiality requirements.
• Prepare draft correspondence and responses for review.
• Maintain tracking systems to ensure requests are processed accurately and within statutory timeframes.
• Support the Sheriff's Office's commitment to transparency while safeguarding confidential and protected information.

Special Projects

• Manage special projects and assignments on behalf of executive leadership.
• Prepare executive correspondence, presentations, reports, and briefing materials.
• Represent the Sheriff's Office on County committees, interagency work groups, and professional organizations as assigned.
• Perform other related duties as assigned.

Minimum Qualifications

• Experience: Three (3) years of professional experience in program management, public administration, organizational management, law enforcement administration, policy administration, accreditation support, strategic planning, records management, public information administration, budget administration, project management, or a closely related field.
• Education: Graduation from an accredited college or university with a Bachelor's degree.
• Equivalency: An equivalent combination of education and experience may be substituted.
• License: Possession and maintenance of a valid Class C driver’s license, or equivalent, from the applicant’s state of residence may be required for job-related duties. 

Please note: The selected applicant will be required to successfully complete a background investigation, physical and a drug/alcohol screen prior to appointment. 

Other Qualifications

All Applicants will be reviewed by the Office of Human Resources (OHR) for minimum qualifications.  Those applicants who meet minimum qualifications will be rated “Qualified,” placed on the Referred List, and may be considered for an interview.   

Preference for interviews will be given to applicants with experience in the following:

• Supporting or coordinating accreditation programs, including CALEA or other professional accreditation standards.
• Coordinating policy development, review, and administration.
• Managing document control, records management, or forms coordination programs.
• Coordinating Maryland Public Information Act (MPIA) or public records requests.
• Preparing executive reports, presentations, and management analyses.
• Managing complex projects involving multiple stakeholders.
• Working in a law enforcement, public safety, criminal justice, or local government environment.

Benefits

Leave Benefits

Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.

Retirement Benefits

All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.

Tuition Assistance & Student Loan Forgiveness

Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program.  Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position.  To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.

Free Mass Transit Benefit

County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.

Reduced Child and Health Care Costs

Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year. 

Employee Wellbeing

We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.

Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits
 

Supplemental Questions

01

MQ Question PROGRAM MANAGER I (000834)


What is your highest level of completed education?

• N/A
• High School/GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Juris Doctor
• Doctorate

02

MQ Question PROGRAM MANAGER I (000834)

How many years of professional experience do you have in program management, public administration, organizational management, law enforcement administration, policy administration, accreditation support, strategic planning, records management, public information administration, budget administration, project management, or a closely related field?

• No Experience
• 1 Year's Experience
• 2 Year's Experience
• 3 Year's Experience
• 4 Year's Experience
• 5 Year's Experience
• 6 Year's Experience
• 7+ Year's Experience

03

MQ Question PROGRAM MANAGER I (000834)


Do you possess and currently maintain a VALID driver's license from your state of residence?

• Yes
• No

04

Do you have experience supporting or coordinating accreditation programs, including CALEA or other professional accreditation standards?

• Yes
• No

05

If yes, please describe your experience:

06

Do you have experience coordinating policy development, review, and administration?

• Yes
• No

07

If yes, please describe your experience:

08

Do you have experience coordinating Maryland Public Information Act (MPIA) or public records requests?

• Yes
• No

09

If yes, please describe experience:

10

Do you have experience preparing executive reports, presentations, and management analyses?

• Yes
• No

11

If yes, please describe your experience:

12

Do you have experience working in a law enforcement, public safety, criminal justice, or local government environment?

• Yes
• No

13

If yes, please describe your experience:

Required Question

Agency Information

Employer

Montgomery County (MD)

Address

101 Monroe Street

7th Floor






Rockville, Maryland, 20850

Phone

240-777-5000

Website

https://www.montgomerycountymd.gov/ohr