The Administrative Support Representative is responsible for supporting management through a variety of tasks related to organization and communication. Communicate via phone, email and ZOHO projects system ensuring that all administration tasks are completed accurately and delivered with high quality and in a timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES to include the following:
• Answer and direct phone calls
• Create new, update and manage leads, contacts and accounts within Zoho CRM
• Compose correspondence; memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Field inbound calls and handle member’s questions and concerns with professionalism, courtesy, accuracy and timeliness
• Answer basic questions, via phone and/or email, regarding membership and events and route to appropriate department for follow-up
• Book new memberships
• Perform all other duties as assigned
ESSENTIAL DUTIES AND RESPONSIBILITIES to include the following:
• Answer and direct phone calls
• Create new, update and manage leads, contacts and accounts within Zoho CRM
• Compose correspondence; memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Field inbound calls and handle member’s questions and concerns with professionalism, courtesy, accuracy and timeliness
• Answer basic questions, via phone and/or email, regarding membership and events and route to appropriate department for follow-up
• Book new memberships
• Perform all other duties as assigned
