We are looking for highly capable and customer-obsessed Agent Engineers / Forward Deployed Engineers to lead technical deployments of IntentLab inside large engineering organizations. This role requires strong engineering fundamentals, hands-on agent experience, sharp customer instincts, and the ability to operate independently in ambiguous, high-stakes environments.
Key Responsibilities
Customer Deployments
Lead end-to-end technical deployments of IntentLab inside customer engineering organizations.
Wire our system into customer codebases, CI/CD pipelines, and cloud infrastructure.
Own the customer technical lifecycle from first integration through steady-state operation.
Agent Engineering
Build and tune custom agent behaviors, tool integrations, and evaluation harnesses for each customer's backend.
Debug agent performance across distributed systems and unfamiliar production code.
Validate integrations and maintain reliable system performance in customer environments.
Customer Partnership
Lead demos, pilots, and technical workshops with engineers, platform leads, and CTOs.
Build deep relationships with customer engineering teams and drive adoption from the inside.
Translate customer pain and usage patterns into product and research priorities.
Execution & Craft
Bias toward shipping fixes and features yourself rather than filing tickets.
Write crisp documentation, reference integrations, and playbooks that turn one-off wins into repeatable ones.
Operate at the edges — name problems, propose solutions, drive to done.
Qualifications
3+ years of software engineering experience, with a strong foundation in backend or infrastructure work.
Hands-on experience with LLMs and agent systems: prompt engineering, tool use, evals, multi-step orchestration.
Familiarity with distributed systems, containers, CI/CD, and cloud platforms (AWS/GCP/Azure).
Proficiency in at least one modern language (e.g., Python, TypeScript, Go).
Strong written and verbal communication — comfortable with senior engineers and executives alike.
Self-directed by default; comfortable with ambiguity, context switching, and sustained intensity.
Based in the Bay Area or willing to relocate (onsite role).
What We Value
Customer empathy and end-to-end ownership.
Bias toward execution over planning to execute.
Technical curiosity and exploratory rigor.
Pragmatism over over-engineering.
Grit in high-intensity, ambiguous environments.
