Netomi
Posted 2mo ago

Agentic Solution Engineer

Netomi
India
RemoteFull Time
Responsibilities
  • writing prompts
  • building workflows
  • integrating APIs
Requirements
  • 5+ years software engineering experience
  • Strong prompt engineering and LLM understanding
  • REST API/webhook/JSON integrations
  • Unit testing and debugging
  • Resilient system design, and customer-facing solution design skills
Technical tools mentioned
Netomi no-code platformGPTLLMREST APIswebhooksJSONWorkatoZapiern8n

Job description

About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

About the role

We are looking for an Agentic Solution Engineer to build and scale agentic workflows and tools using Netomi’s no-code platform. This role requires strong software engineering fundamentals combined with prompt engineering and API-driven automation to power reliable, autonomous AI agents.



About the role

We are looking for an Agentic Solution Engineer to build and scale agentic workflows and tools using Netomi’s no-code platform. This role requires strong software engineering fundamentals combined with prompt engineering and API-driven automation to power reliable, autonomous AI agents.



About the role

We are looking for an Agentic Solution Engineer to build and scale agentic workflows and tools using Netomi’s no-code platform. This role requires strong software engineering fundamentals combined with prompt engineering and API-driven automation to power reliable, autonomous AI agents.


Responsibilities
  • Design and write high-quality prompts for LLM-based agents (GPT-class models preferred).

  • Build agentic tools and workflows using Netomi’s no-code platform (similar to Workato, Zapier, n8n).

  • Integrate external and internal APIs, including authentication, data mapping, and error handling.

  • Implement unit tests, debug issues, and ensure reliability of agent workflows.

  • Apply engineering best practices and design patterns such as retries, timeouts, idempotency, and lazy loading.

  • Optimize agents for performance, cost, and fault tolerance.

  • Collaborate with Product, QA, and Delivery teams to ship production-grade agentic solutions.



  • Requirement
  • 5-7 years of experience as a Software Development Engineer or similar role.

  • Strong understanding of prompt engineering and LLM behavior.

  • Strong ability to partner with customers and business stakeholders to understand requirements and translate them into actionable solution designs.
  • Hands-on experience with REST APIs, webhooks, and JSON-based integrations.

  • Solid experience in unit testing, debugging, and troubleshooting.

  • Knowledge of resilient system design patterns and non-happy path handling.



  • Nice to Have
  • Experience with no-code/low-code automation platforms.

  • Exposure to agentic AI, conversational AI, or workflow orchestration systems.

  • Familiarity with observability and monitoring in production systems.



  • Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

    About Netomi

    Automates enterprise customer service with an agentic AI platform.

    Year founded
    2015
    Employees
    199
    Organization type
    Private
    Latest investment
    Raised $43.00M Series C (2025) — led by WestCap
    Headquarters
    US

    Similar jobs

    Solution Engineer roles
    6h
    Save
    Mark Applied
    Hide
    Solution Engineer
    Noida, Uttar Pradesh, India
    OnsiteFull Time
    Infinite Computer Solutions
    Infinite Computer Solutions: Provides digital engineering and IT transformation services for enterprises.
    3+ YOERequires 3 to 5 years of experience; additional qualifications are not specified.
    7h
    Save
    Mark Applied
    Hide
    Senior Solution Developer
    Bengaluru, Karnataka, India
    OnsiteFull Time
    SmartStream
    SmartStream: Provides AI-powered financial transaction lifecycle management software.
    Requires basic SQL and SQL scripting, basic UNIX and UNIX scripting, AIR configuration knowledge, troubleshooting, communication, problem-solving, and willingness to learn new technologies.
    SQL, UNIX, SDLC
    9h
    Save
    Mark Applied
    Hide
    Solution Engineer, Air
    London or Sunnyvale or Washington or San Diego or Fort Walton Beach or Ann Arbor or Stuttgart or Munich or Stockholm or Bengaluru or Seoul or Tokyo or United Kingdom
    £90k-£150k/yr OnsiteFull Time
    Applied Intuition
    Applied Intuition: Developing software and simulation infrastructure for autonomous vehicles.
    3+ YOERequires UK security clearance, 3+ years in the air domain, customer-facing software and vehicle systems experience, a relevant degree, programming in C/C++ or Python, and strong English communication.
    C, C++, Python, SDK
    1d
    Save
    Mark Applied
    Hide
    Solution Engineer - Tender Engineer for Substation PAC
    Pune, Maharashtra, India
    OnsiteFull Time
    Siemens Healthineers
    Siemens HealthineersXetra: SHL: Manufacturer of medical diagnostic and imaging equipment.
    8+ YOEElectrical engineering degree, 8+ years in substation protection and control for energy transmission or distribution, international tendering experience, and strong English communication and presentation skills.
    SCADA, RTU, HMI, IEDs, BOQs
    1d
    Save
    Mark Applied
    Hide
    Solution Engineer ( Level 2)
    Chennai, Tamil Nadu, India
    OnsiteFull Time
    Arrow Electronics
    Arrow ElectronicsNYSE: ARW: Distributes electronic components and provides enterprise computing solutions.
    Bachelor’s or Master’s degree in electrical, electronic, or computer engineering; hands-on electronic or embedded solution design experience; expertise in a key technology area; and strong communication and collaboration skills.
    2d
    Save
    Mark Applied
    Hide
    Solution Engineer – System Proposals UTL-O
    Chennai, Tamil Nadu, India
    OnsiteFull Time
    Siemens
    SiemensXETRA: SIE: Manufactures industrial automation, infrastructure, and energy technology systems.
    4+ YOEBachelor's degree in electrical engineering and 4+ years of engineering experience; power distribution, switchgear, quotation, technical documentation, collaboration, and customer communication skills required.
    Microsoft Office, AutoCAD, Microsoft Visio
    5d
    Save
    Mark Applied
    Hide
    Sr. Solution Engineer
    Pune, Maharashtra, India
    ₹3470k-₹6073k/yr RemoteFull Time
    Avalara
    Avalara: Cloud-based software for automated tax compliance and calculation.
    5+ YOERequires 5+ years in presales, solution consulting, or SaaS/professional services; indirect tax expertise; ERP familiarity; excellent communication; and experience using AI technologies.
    SAP, Oracle, Workday, NetSuite, Microsoft D365, AI
    5d
    Save
    Mark Applied
    Hide
    Sr. Solution Engineer
    Pune or Australia or India
    ₹3470k-₹6073k/yr RemoteFull Time
    Avalara
    Avalara: Provides cloud-based tax compliance automation software for businesses.
    5+ YOERequires 5+ years in presales, solution consulting, or SaaS/professional services; indirect tax expertise; ERP familiarity; strong communication; and experience using AI-related technologies.
    SAP, Oracle, Workday, NetSuite, Microsoft D365, AI