Bangalore, Chennai, Hyderabad, Noida, Pune
Multiple Locations in Country
11329
8/18/26
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Role- Application Developer
Ep- 5-7yrs
Shifts- US Shift 5:30 pm to 2:30 am IST
Work mode- Hybrid
Skills- L2 Support- Java
Role Summary:
We are seeking a skilled Application Support Engineer (L2) with strong experience in Java-based enterprise applications and production support environments. The role involves providing end-to-end application support, incident resolution, release management, monitoring, troubleshooting, and continuous service improvement for business-critical applications. The ideal candidate should possess a blend of development knowledge and support expertise to ensure application stability, performance, and operational excellence.
Key Responsibilities
- Provide L2 production support for web-based applications and services.
- Resolve incidents, fulfil service requests, and ensure adherence to SLAs.
- Perform proactive application monitoring, health checks, and operational support activities.
- Investigate, troubleshoot, and resolve application issues across multiple technology layers.
- Support production deployments, release validations, and post-release monitoring.
- Conduct root cause analysis (RCA) and implement preventive measures to reduce recurring incidents.
- Collaborate with development, infrastructure, database, and business teams for issue resolution.
- Analyse application logs, database queries, and monitoring dashboards to diagnose problems.
- Support problem management, change management, and release management processes.
- Create and maintain operational documentation, knowledge articles, and support runbooks.
- Participate in on-call support and major incident management activities as required.
- Identify opportunities for automation and continuous improvement of support processes.
- Required Technical Skills
- Backend Technologies:Java 8 / 17 / 21
- Spring Framework
- Spring Boot
- JSP Struts
- Frontend Technologies: React/ angular / AngularJS Modern UI Frameworks
- Database Technologies: SQL Oracle Database PostgreSQL Monitoring & ITSM ToolsDatadog Monitoring & Observability ServiceNo
No
No
At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.
