Overview of the Role:
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.
Job Summary:
We are seeking a technically proficient and analytically driven Business Technical Analyst to join our team. The ideal candidate bridges the gap between business stakeholders and engineering teams, bringing a solid understanding of application development, coding principles, and enterprise architecture. This role demands both strategic thinking and hands-on technical capability to deliver impactful technology solutions.
Key Responsibilities:
• Technical Proof-of-Work: Conduct technical Proof-of-Concept (PoC) evaluations of new technologies and architectural patterns and subsequently implement successful findings into actual projects.
• Feasibility & Estimation: Conduct feasibility studies, performance benchmarking, and time and cost estimates to support informed decision-making.
• Application Development: Participate in the development, design, and implementation of new or revised application systems and programs to meet specific business needs.
• Full SDLC Participation: Actively participate in all phases of the development lifecycle — analysis, design, construction, testing, and implementation — while providing operational and user support to business stakeholders.
• Requirements & Analysis: Translate complex business requirements into detailed technical specifications, including user stories, process flows, data models, and API requirements.
• Problem Solving: Utilize in-depth knowledge of application development to analyze complex problems, evaluate business and system processes against industry standards, and provide sound, evaluative judgement.
• Data Analysis & Mapping: Perform in-depth data analysis using SQL and other tools. Define data transformation rules and map data flows between systems.
• Documentation: Create and maintain comprehensive documentation including Business Requirements Documents (BRDs), Functional Specification Documents (FSDs), and technical guides.
• Testing & Validation: Partner with QA teams to define testing strategies, write test cases, and participate in User Acceptance Testing (UAT) and system integration testing.
• Mentorship: Serve as an advisor and coach to new or junior analysts, sharing knowledge and best practices.
Technical Skills:
• Coding Knowledge: Solid understanding of application development principles with the ability to read and comprehend code in at least one modern programming language (e.g., Python, Java, JavaScript). Familiarity with REST APIs, microservices architecture, and cloud platforms (e.g., AWS, Azure).
• Database Skills: Strong proficiency in SQL for complex data querying, analysis, and validation.
• SDLC Expertise: Hands-on experience in both Agile and Waterfall methodologies.
• Tooling: Proficiency in Jira, Confluence, Visio or Figma for requirements management and process diagramming.
Professional Skills:
• Project Management: Working knowledge of consulting and project management techniques and methods.
• Adaptability: Ability to work effectively under pressure, managing deadlines and unexpected changes in requirements or expectations.
• Independence: Ability to operate with a limited level of direct supervision, exercising independence of judgement and autonomy.
• Stakeholder Management: Acts as a Subject Matter Expert (SME) to senior stakeholders and cross-functional team members.
Domain & Data Knowledge:
• Banking: Understanding of Commercial Banking, Client Onboarding, and KYC (Know Your Customer) concepts is a strong advantage.
Qualifications:
• Education: Bachelor's degree in information technology, Computer Science, Engineering, or a related technical field.
• Experience: 5+ years of experience in a Business Analyst, Systems Analyst, or Technical Product Owner role.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Applications Development------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location Full Time Salary Range:
$94 300,00 - $141 500,00------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
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This job opening is for an existing job vacancy.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
