Accenture
Posted 2mo ago

Application Support Engineer

Accenture
Bengaluru, Karnataka, India
OnsiteFull Time
Responsibilities
  • identifying issues
  • solving issues
  • sharing knowledge
Requirements
  • 5+ years experience
  • Including 3+ years in Google Cloud Development Services
  • Strong cloud architecture
  • Monitoring
  • Incident troubleshooting, and collaboration skills
  • Familiarity with Generative/Agentic AI and prompt engineering
Technical tools mentioned
Google Cloud Development Services

Job description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Google Cloud Development Services
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:

AI POWERED TECH TALENT.

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high-quality support to users and stakeholders. Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks. Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization.

Roles & Responsibilities:

- Expected to perform independently and become an SME.

- Required active participation/contribution in team discussions.

- Contribute in providing solutions to work related problems.

- Assist in the development and implementation of support processes to enhance service delivery.

- Engage in knowledge sharing sessions to foster team collaboration and skill development.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in Google Cloud Development Services.

- Strong understanding of cloud architecture and services.

- Experience with application monitoring and performance tuning.

- Familiarity with incident management and troubleshooting methodologies.

- Ability to work with cross-functional teams to resolve complex issues.

Additional Information:

- The candidate should have minimum 3 years of experience in Google Cloud Development Services.

- This position is based at our Bengaluru office.

- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

About Accenture

Global provider of management consulting and technology services.

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