Accenture
Posted 4w ago

Application Support Engineer

Accenture
Bengaluru, Karnataka, India
OnsiteFull Time
Responsibilities
  • troubleshooting applications
  • monitoring systems
  • documenting processes
Requirements
  • Minimum 3 years experience in Wireless Technologies Operations
  • Strong troubleshooting
  • Network protocol and wireless communications knowledge
  • Monitoring tools experience
  • Documentation and mentoring skills
  • 15 years full-time education

Job description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Wireless Technologies Operations
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with different stakeholders to gather requirements and provide timely solutions, contributing to the overall efficiency of the organization.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of best practices for application support.
- Provide training and guidance to junior team members on troubleshooting techniques.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Wireless Technologies Operations.
- Strong understanding of network protocols and wireless communication standards.
- Experience with troubleshooting and resolving application issues in real-time.
- Familiarity with monitoring tools to assess system performance and reliability.
- Ability to document processes and create user guides for application support.

Additional Information:
- The candidate should have minimum 3 years of experience in Wireless Technologies Operations.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

About Accenture

Global provider of management consulting and technology services.

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