Accenture
Posted 1mo ago

Application Support Engineer

Accenture
Bengaluru, Karnataka, India
OnsiteFull Time
Responsibilities
  • identifying issues
  • resolving issues
  • documenting solutions
Requirements
  • 2+ years experience in VMware virtualization administration
  • 15 years full-time education
  • Troubleshooting
  • Monitoring
  • Documentation, and collaboration skills required
  • AAAP experience preferred
Technical tools mentioned
VMwareAAAP (Accenture Advanced Analytics Platform)

Job description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Vmware Virtualization Administration
Good to have skills : AAAP (Accenture Advanced Analytics Platform)
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires a dynamic approach to troubleshooting, ensuring the smooth operation of critical applications and supporting the overall business infrastructure. The position demands continuous monitoring, analysis, and collaboration with different teams to maintain system stability and performance, contributing to the seamless delivery of services that support organizational goals.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues and minimize downtime.
- Document and communicate findings and solutions clearly to support knowledge sharing within the team.
- Assist in the continuous improvement of support processes and tools to enhance service delivery.
- Provide guidance and support to junior team members to foster their professional growth.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Vmware Virtualization Administration.
- Good To Have Skills: Experience with AAAP (Accenture Advanced Analytics Platform).
- Strong understanding of virtualization concepts and infrastructure management.
- Ability to troubleshoot and resolve complex issues related to virtual environments.
- Experience with system monitoring and performance tuning in virtualized settings.
- Familiarity with backup, recovery, and disaster recovery procedures in virtualized systems.

Additional Information:
- The candidate should have minimum 2 years of experience in Vmware Virtualization Administration.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

About Accenture

Global provider of management consulting and technology services.

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