Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Dynatrace APM
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve monitoring system performance, troubleshooting issues, and collaborating with various teams to ensure seamless operations. You will engage in proactive problem-solving and contribute to enhancing system reliability and efficiency, ensuring that business processes run smoothly and effectively.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of best practices for application support.
- Document and maintain records of issues and resolutions to enhance knowledge sharing within the team.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Dynatrace APM.
- Strong analytical skills to diagnose and resolve application issues.
- Experience with performance monitoring and optimization techniques.
- Familiarity with incident management and ticketing systems.
- Ability to work collaboratively in a team-oriented environment.
Additional Information:
- The candidate should have minimum 3 years of experience in Dynatrace APM.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
15 years full time education
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Dynatrace APM
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve monitoring system performance, troubleshooting issues, and collaborating with various teams to ensure seamless operations. You will engage in proactive problem-solving and contribute to enhancing system reliability and efficiency, ensuring that business processes run smoothly and effectively.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of best practices for application support.
- Document and maintain records of issues and resolutions to enhance knowledge sharing within the team.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Dynatrace APM.
- Strong analytical skills to diagnose and resolve application issues.
- Experience with performance monitoring and optimization techniques.
- Familiarity with incident management and ticketing systems.
- Ability to work collaboratively in a team-oriented environment.
Additional Information:
- The candidate should have minimum 3 years of experience in Dynatrace APM.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
