Accenture
Posted 3w ago

Application Support Engineer

Accenture
Hyderabad or Bengaluru
OnsiteFull Time
Responsibilities
  • resolving issues
  • monitoring systems
  • mentoring members
Requirements
  • Requires 7.5+ years of SAP Master Data Governance MDG Tool experience
  • Strong troubleshooting and analytical skills
  • Cross-functional collaboration, and 15 years of full-time education
Technical tools mentioned
SAP Master Data Governance MDG Tool

Job description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Master Data Governance MDG Tool
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with complex software environments to maintain system stability and support business continuity through effective problem-solving and timely interventions.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate cross-functional efforts to streamline issue resolution and enhance system performance.
- Mentor junior team members to foster skill development and knowledge sharing.
- Monitor system health and proactively identify potential risks to prevent disruptions.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP Master Data Governance MDG Tool.
- Strong analytical skills to diagnose and troubleshoot complex software issues within enterprise systems.
- Experience in managing and supporting master data governance processes and workflows.
- Ability to collaborate effectively with cross-functional teams to implement solutions and improvements.
- Familiarity with data quality management and validation techniques within SAP environments.
- Excellent communication skills to document issues, solutions, and provide clear updates to stakeholders.

Additional Information:
- The candidate should have minimum 7.5 years of experience in SAP Master Data Governance MDG Tool.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

About Accenture

Global professional services delivering 360° value.

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