Accenture
Posted 1w ago

Application Support Engineer

Accenture
Pune, Maharashtra, India
OnsiteFull Time
Responsibilities
  • tuning databases
  • resolving incidents
  • guiding team members
Requirements
  • Minimum 5 years of PostgreSQL experience
  • Production database support
  • Performance tuning
  • Linux shell scripting
  • PostgreSQL/MySQL administration, and 15 years of full-time education
Technical tools mentioned
PostgreSQLMySQLLinux shell scriptingDockerDocker SwarmChefPuppetAnsibleETLDockerPostgreSQLMySQLAuroraMSSQL

Job description

Job Description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : PostgreSQL
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Preferably have a working experience of 4 Years plus , on production PostgreSQL and MySQL DBs.
Experience of working in a production support environment. Monitoring database performance
Optimizing Queries and handle escalations
Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
Implement security features, DR implementation and switch over. Must have Skills : Install & Configure PostgreSQL, MySQL Enterprise DB
Technical capabilities PostgreSQL 9.x, 10.x, 11.x
Server tuning, Troubleshooting of Database issues
Linux Shell Scripting
Install, Configure and maintain Fail Over mechanism
Backup - Restoration, Point in time database recovery Good to Have Skills : Experience with other relational databases: Oralce, Aurora, MSSQL.
Experience with Containers, Docker, and Docker Swarm.
Prior experience working in an Agile environment.
Experience with DevOps tools such as Chef, Puppet, Ansible.
Exposure and experience with ETL and data warehousing. ITIL Certified Good communication skills

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with vendors and service management teams to facilitate issue resolution.
- Develop and maintain comprehensive knowledge base articles to support troubleshooting efforts.
- Oversee the implementation of Requests for Change to ensure minimal disruption to business operations.
- Support junior team members by providing guidance and sharing expertise to foster professional growth.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in PostgreSQL.
- Strong experience in database management and performance tuning.
- Ability to analyze and resolve complex technical issues related to database systems.
- Familiarity with incident and problem management processes within IT operations.
- Experience in creating and managing Requests for Change and maintaining technical documentation.
- Excellent collaboration skills to work effectively with cross-functional teams and external vendors.


Professional Attributes : Good communication skills Educational Qualification: Accenture Standers Additional Info : Good communication skills

Additional Information:
- The candidate should have minimum 5 years of experience in PostgreSQL.
- This position is based at our Pune office.
- A 15 years full time education is required.

Qualification


15 years full time education

Additional Information

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Important Notice

We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at [email protected] immediately.

About Accenture

Global professional services firm providing consulting and technology solutions.

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