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Posted 9y ago

Apply Senior executive for inbound tech support process

@ Adeeba e Services Pvt. Ltd.
Kolkata, West Bengal, India
OnsiteFull Time
Responsibilities:receive calls, diagnose issues, close sales
Requirements Summary:Sr. Technical Support Executive handling inbound calls from international customers; must have outbound tech process experience and ability to close calls; salary plus incentives.
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Job Description
Company Description:

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

Job Description:

We are hiring Sr. Technical Support Executive for our organization.

Job Role: -

Candidate will receive inbound calls from international customer.

Provide them technical support by diagnosing the Issue and suggesting the Annual Service plans and Software. Close the sales and achieve the target.

Candidate must be experienced in outbound tech process for more than 1 yr and must know how to close their calls.

Fixed salary in salary account on 1st of every month+ huge incentives  

100% Attendance Incentives.

Loyalty Bonus Rs. 5000 every year 

Lucrative Incentives 

Paid leaves every year.


Leaves: Rotational offs

24 paid leaves+b'day leave+comp offs


 FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE NOT APPLICABLE

Contact:Rima (HR)@7686839463

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Additional Information:

be kept confidential according to EEO guidelines.