Job Summary
Our Apprentice Baker is a key player in making sure our pastries look and taste amazing. In addition to providing unparalleled guest service, you'll assist in creating beautiful and delicious art for our guests and provide the sweets that will be the hit of their parties. Other key responsibilities include producing quality bakery products to ensure customer requirements are met and building customer loyalty by providing exemplary customer service. This is an exciting opportunity to learn all aspects of the Bakery Department including Clerk functions and Cake Decorator functions. You’ll also focus on baker duties for someone with minimal or no retail decorating experience. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you. You are creative with cuisine and love to help others foster their own creativity. An interest in food doesn't quite scratch the surface for you — you're passionate about the business, the trends and what makes customers tick. You have culinary vision beyond a simple "what's for dinner?" and every opportunity to connect with people is an opportunity for you exchange ideas and learn tricks of the trade. Our Bakers are the cream of the crop and must ensure that each guest discovers the pleasure of tasting incredible food and our passion for providing it at every turn.Job Description
Experience Required: 0 to 6 months
Experience Desired: Prior experience working in Bakery or related industry
Education Desired: No High School diploma required
Lifting Requirement: Up to 50 pounds
Age Requirement: At least 18 years of age
Job Responsibilities
- Perform bench work according to established scratch procedures when necessary.
- Prepare product and form product to specifications as required according to scratch recipes.
- Bake prepared product using appropriate time and temperature as specified by recipe.
- Properly insert products into proof box, set controls, and close door to ensure proper size and shape of product.
- Prepare and fry donuts according to established procedures.
- Insert products into and retrieve products from the freezer to preserve freshness.
- Actively demonstrate appropriate suggestive selling techniques and provide active sampling when appropriate.
- Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products.
- Provide exemplary customer service by greeting customers and ensuring they are able to locate the products they are looking for. Bakery Team Members are also expected to have sufficient knowledge to answer questions and make suggestions to our customers.
- Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment.
- Maintain cleanliness of equipment, tables, utensils, floor, department work area, including the back room, coolers and freezers, to ensure that safety and sanitation regulations are met.
- Bake prepared and scratch product for the Bakery cases and displays, rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale.
- Maintain proper safety and sanitation methods, emergency procedures, cleanups, steritech, proper lifting and housekeeping to ensure department standards are met.
- Accurately record special orders on Bakery products to ensure the customer is delighted with the finished product.
- Understand all the ingredients and purpose of each used in manufacturing scratch baked goods.
- Assemble necessary baking ingredients to prepare for baking operation including all scratch recipes.
- Assist in maintaining bakery backroom, cooler and freezer efficiency by unloading deliveries.
- Assist in other areas as required.
