Reach Logistics is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: http://pattern.com/
ResponsibilitiesLead team of 4-6 supervisors and warehouse staff of up to 250 on assigned shift to hit productivity, quality, safety, and ship on time targetsPartner with Ops Manager and support teams to meet business goalsEngage with team during shift to promote positive culture and maintain high levels of quality, safety, and performanceAssist in operations by working with General Manager, Assistant General Manager, and Operations ManagerAbility to shift plan and labor share in accordance with daily goals and order numbersFacilitate open communication between 1st and 3rd shift to ensure teamwork to achieve common goalProvide direction to supervisors and leads in department and across shifts to ensure changes/updates in policy and procedure are communicatedTracking attendance and approving timecards for associatesCoaching, training, and re-training associates on labeling/packaging procedureResolving employee relations matters and conflicts, working with HR to develop sustainable solutionsMonitor productivity and make recommendations to reach and exceed metricsAdminister progressive discipline due to employee behavioral/productivity issuesHelp contributors understand and connect to our vision, mission, strategy, and business prioritiesEnsure the safety of all team members by teaching, promoting, and exemplifying safety guidelinesManage leads to ensure they are working closely with team members by training, coaching, and problem-solving issues with orders (if applicable)Uphold company policies and professional workplace behavior by leading by exampleProblem solving in real time using counting and basic mathFamiliar with Warehouse Management Software to track and solve problems with ordersWork cooperatively with other managers, supervisors, coordinators, and leadsAbility to have a flexible schedule and come in outside of normal working hours to provide coverage for management staff when needed.Qualifications3-5 years in supervisory role, preferably with a focus in a distribution center/warehouse environmentMinimum of 1 years of operations experience in a warehouse/distribution, logistics environmentAble to maintain confidentialityFamiliar with Warehouse Management Software to track and solve problems with ordersMust be able to display effective communication to associate, management and executive staff membersPrior experience creating and executing a shift planUnderstanding of basic math and excel formulasUnderstands how important process control is to the businessFlexible- Embraces ChangeProblem SolverProficient use of Microsoft Office, including Excel, as well as Google Suite, GmailPrevious experience/knowledge of Workday preferredAbility to maintain confidentialityAbility to follow procedure, practice sound judgment and practice a fair and consistent management styleComfortable working and communicating with a diverse employee demographicExcellent multi-tasking skills with the ability to prioritizePhysical DemandsAbility to walk or stand for 8-10 hoursAbility to lift up to 50 lbs by handPallet jack experience (electric or non-electric)Pull, push, bend, kneel, crouchOT required during peak season (25-30% of the time)BenefitsMedical PPO and HSA with employer match plan optionsDental, Vision, STD, Supplemental Insurance plansCompany Paid LTD and Life Insurance401K match - Match 100% up to 3% and 50% from 3.1% - 5%4 weeks of PTO, accrued semi monthly8 company paid holidaysPaid bereavementStocked marketplace with late-night meal optionsProduct Giveaways
