Responsibilities:

• Provide pre-sales solution consulting for observability and AIOps platforms, including Splunk, SolarWinds, and similar products.
• Participate in solution design and customer engagements across technologies such as IT infrastructure monitoring, application observability, SIEM, cloud, data analytics, and AIOps.
• Analyze customer technical requirements, support opportunity development, and prepare Proof-of-Concepts (PoC) and demonstrations.
• Work closely with the sales team on customer interfacing, solution positioning, and technical presentations.
• Support tender bidding activities, including technical documentation and demo preparation.
• Assist post-sales implementation and support teams by providing solution guidance, best practices, and technical advisory when required.

Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or related disciplines.
• 3+ years of relevant experience in observability, monitoring, or IT operations environments.
• Strong communication, presentation, and customer-facing skills.
• Self-motivated with a strong sense of ownership and accountability.
• Hands-on experience or exposure to observability platforms (e.g. Splunk, SolarWinds, ELK Stack, Grafana, Prometheus) is an advantage.
• Understanding of AI-driven observability / AIOps concepts (e.g. anomaly detection, event correlation, intelligent alerting) is an advantage.
• Programming or scripting knowledge (e.g. Python, PowerShell, Bash, SPL) for automation, data analysis, or integration is an advantage.
• Relevant certifications (e.g. CCNA, Splunk, cloud platforms, Linux/Windows) are a plus

We offer attractive remuneration package, medical benefits and marriage leave to the right candidate. Free company coach is provided.  Interested parties please send full resume with expected salary by clicking 'Apply Now'.

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within the HGC Global Communications Limited. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request. Information of unsuccessful candidates will be destroyed within six months.

To learn more, please visit Macroview’s website at: www.macroview.com