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Posted 1w ago

Associate III Technologist-SUPPORT SERVICES-Data & Analytics - Support services

@ Kotak Mahindra Bank
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Hyderabad, Telangana, India
OnsiteFull Time
Responsibilities:collaborating closely, coordinating projects, developing reports
Requirements Summary:5-7 years experience; graduate required. Strong project planning, testing, maintenance, BRD/UAT, SQL/DBMS knowledge, Azure DevOps, and communication skills for banking domain.
Technical Tools Mentioned:Azure DevOps, SQL, Oracle, DB2
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Job Description

Key Responsibilities

  • Collaborate closely with Business Teams, IT, and external vendors to support ongoing and upcoming projects, ensuring timely resolution of issues.
  • Participate in the BSG testing and maintenance function—understand application functionality during development, create detailed test cases, and ensure thorough execution.
  • Coordinate all phases of project development, including system design, development, testing, training, rollout, and post‑implementation support.
  • Monitor timely execution of assigned projects to ensure high‑quality deliverables and support users/systems post‑go‑live.
  • Track system and business application performance as per defined SLAs, TAT, and service expectations; escalate issues to IT/Business for timely closure.
  • Facilitate stakeholder communication through regular review meetings and maintain project status trackers.
  • Identify required changes or enhancements in existing systems, analyze impact, prepare BRDs and change specifications, obtain business sign‑offs, conduct UAT, and drive implementation.
  • Identify post‑go‑live gaps, collect user feedback, propose improvements, and conduct user training sessions with senior team guidance.
  • Develop and extract reports using SQL queries across database systems.
  • Proactively identify project risks and support mitigation planning.

 

Job Requirements

  • Strong project planning, execution, and management skills with a process‑driven approach and proficiency in project documentation.
  • Ensuring effective Azure DevOps management and governance across all team-delivered projects
  • Solid understanding of the software development life cycle. Prior experience in Testing, System Maintenance, and Business Requirement Gathering is preferred.
  • Good knowledge of DBMS concepts, data mart structures, and query languages (Oracle/SQL/DB2).
  • Excellent communication and interpersonal skills for seamless interaction with cross‑functional teams and vendors.
  • Understanding of the financial sector is required; banking domain experience is an added advantage.
  • Graduate qualification is mandatory.
  • 5 to 7 years of relevant experience.