Behavioral Health Technician
About POWER
POWER is a mission-driven nonprofit dedicated to helping women reclaim their lives from addiction. We provide trauma-informed treatment and recovery support services for women with substance use and co-occurring disorders, fostering a safe, supportive environment where women can heal, grow, and build lasting recovery.
Why This Role Matters
The Behavioral Health Technician plays a critical frontline role in supporting women early in their recovery journey. By maintaining a safe, structured, and therapeutic environment, this position helps create the stability and consistency essential for healing and long-term recovery.
What You'll Do
Client Support & Safety
- Monitor client behavior, safety, and well-being throughout the shift
- Conduct regular rounds, bed checks, and wellness observations
- Respond to incidents and crises using calm, trauma-informed approaches
- Maintain a safe, respectful, and structured residential environment
Milieu Management
- Support daily routines including wake-up, meals, groups, and transitions
- Reinforce program expectations, rules, and boundaries consistently
- De-escalate conflicts and redirect behavior with professionalism and care
Client Engagement
- Build supportive, respectful relationships with clients
- Encourage participation in programming and recovery activities
- Model healthy behaviors and support coping skill development
Group Facilitation
- Lead or co-facilitate structured activities such as:
- Client Handbook Learning Group
- Recreational or wellness activities
Medication Line Support
- Assist with coordination of medication line under nursing supervision
- Ensure orderly and timely flow of clients during medication administration
Documentation & Communication
- Accurately document client interactions, behaviors, and incidents
- Communicate key observations and concerns to clinical and supervisory staff
- Participate in shift handoffs to ensure continuity of care
What You Bring
Required
- High School diploma or equivalent
- 2+ years' experience in behavioral health, substance use treatment, or residential care
- Driver's license
- Motor vehicle Insurance
- Act 73, 33 and 34 clearances
- Ability to work flexible hours, including evenings, weekends, overnight shifts, and holidays
- Strong interpersonal, communication, and observation skills
- Ability to remain calm and responsive in high-stress or crisis situations
Preferred
- CPR/First Aid certification
- CRS certification
- Familiarity with trauma-informed care and recovery principles
Compensation, Benefits & Perks
- Compensation is based on experience and qualifications
- Shift differentials apply for evening and night shifts
Benefits include
- Health, dental, and vision insurance with minimal employee contribution
- Paid time off and holidays
- 401(k) with employer match
- Professional development and training opportunities
- Why You'll Love Working at POWER
- Enjoy working in lovely, peaceful spaces on our brand-new POWER Campus
- Easy commute with access to public transit and close to Parkway East
- Be part of a diverse, inclusive, and supportive workplace culture
- Free coffee-because every shift deserves a good start
Work Schedule & Environment
- 24/7 residential treatment environment, onsite
- Day, evening, overnight, weekend, and holiday shifts required
- Some transportation of clients to appointments and meetings.
Work Environment & Physical Requirements
- Active role requiring standing, walking, and engagement throughout the shift
- Ability to safely respond to and manage crisis situations (per training and policy)
- Work involves frequent interaction in a residential treatment setting
Our Commitment to You
- Comprehensive onboarding and training
- Supportive, team-oriented work environment
- Opportunities for professional growth and advancement
Equal Opportunity Employer
POWER is committed to building a diverse and inclusive workforce. We encourage applicants of all backgrounds and experiences to apply.