工作职责
1、负责数据分析，统计基盘用户数量，可触达数量；统计活跃用户数量、沉睡客户、流失客户等
2、负责用户投诉处理:协助售前、售后处理用户投诉业务
3、用户体验提升
2、负责用户投诉处理:协助售前、售后处理用户投诉业务
3、用户体验提升
任职要求
知识技能要求：客户管理
学历要求：大专
外语要求：普通话
专业要求：不限
工作经验：3年以上
学历要求：大专
外语要求：普通话
专业要求：不限
工作经验：3年以上
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OnsiteFull Time
Responsibilities
- analyzing data
- handling complaints
- improving experiences
Requirements
- Requires an associate degree
- Mandarin proficiency
- Customer management skills, and at least 3 years of work experience
- Field of study is unrestricted
Job description
About BYD
Global manufacturer of electric vehicles and rechargeable battery technologies.
Year founded
1995
Employees
600000
Industries
Activities
Organization type
Public
Headquarters
CN
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