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BYD
Posted 1w ago

店端服务顾问

BYD
byd.comView all open roles
China
OnsiteFull Time
Responsibilities
  • supervising service
  • handling complaints
  • managing settlements
Requirements
  • High school education required
  • Strong communication and coordination skills. Automotive industry experience is preferred
  • No foreign language or specific major required

Job description

工作职责

1、负责合作修理厂标准服务流程的执行监督和管理；
2、负责外出走访、外出救援及客户投诉处理等工作的实施与管理；
3、监督顾客服务档案的建立和管理；
4、全面掌握及控制维修车辆的结算工作；
5、上级领导分配的其它任务。

任职要求

知识技能要求：沟通协调能力强，汽车行业优先考虑。
学历要求：高中
外语要求：无
专业要求：不限
工作经验：汽车行业优先考虑。

About BYD

Global manufacturer of electric vehicles and rechargeable battery technologies.

Year founded
1995
Employees
600000
Industries
AutomotiveRenewable Energy
Activities
Manufacturing electric vehiclesBattery productionAutomotive serviceElectronic components manufacturingRenewable energy systems
Organization type
Public
Headquarters
CN

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