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Posted 9y ago

Call Centre Agent required for Inbound Tech Support - US Shift

@ Adeeba e Services Pvt. Ltd.
India
OnsiteFull Time
Responsibilities:take inbound, diagnosing issues, selling plans
Requirements Summary:Inbound tech support agent with experience handling customer calls, diagnosing issues, and selling technical support plans.
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Job Description
Company Description:

Adeeba e-Services is a leading International BPO running Inbound tech and website process. We provide technical help to our US and Canadian customers 24x7 with our best technicians.

Job Description:

Company Name:  Adeeba E Service Pvt Ltd.

Position: Senior Tech Support Associate.

Job Description: Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Benefits & Facilities:
Fixed Salary on 1st of every month in Salary account + High Incentives
Daily Sales Incentives
Attendance Incentive
Monthly Sales Incentives

Hike of 15% -20% on last drawn salary
Loyalty Bonus of Rs.5000 every year

Referral Bonus of Rs.2000 per candidate.

No extension of shift timings

High prospect of growth

Salary Increment after 9 months.

Shift timing  US Shift

Working Days: 6 days

Contact: Rima(HR) 7686839463

Additional Information:

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates