Adeeba E-Services
Posted 9y ago

Call Centre Agent required for Inbound Tech Support - US Shift

Adeeba E-Services
Kolkata, West Bengal, India
OnsiteFull Time
Responsibilities
  • Receiving Inbound calls
  • Analyzing issues
  • Selling plans
Requirements
  • Candidates with excellent communication skills and at least 6 months experience in international outbound can apply for inbound tech process

Job description

Company Description:

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job Description:

Experienced candidates needed for Inbound Technical Support Process for US Shift.

Job Role: Receiving Inbound calls from customers regarding printers, routers, e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..

Perks & Benefits to Employees:
1. Huge Performance Incentives + Fixed Salary
2. Attendance Allowances
3. No Target Pressure
4. Appraisal policy: Done every 9 months on the basis of performance and productivity
Extra Payout policy on Birthday
Extra Payout for Employee referral Scheme.
On spot /monthly/yearly, incentives
Excellent working environment for growth and opportunity
5. Loyalty Bonus Rs. 5000 every year

Qualifications:
HS/Any Graduate
Eligibility Criteria:

1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.
4. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.

Contact:HR @ 7686839463/ 9804149788

Qualifications:

HS/Graduate

Additional Information:

1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.
4. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.

About Adeeba E-Services

Provides technical support and software services to global consumers.

Year founded
2014
Employees
200
Organization type
Private
Headquarters
IN

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