Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.
Job Description:We are hiring candidates for an International Tech Voice Process for US shift. Fixed night.
Attractive salary with huge incentives.
Process : Inbound Technical Support
Shift timing – Night shift (US)
Job Description:
Recommendation of technical help through easy steps.
Converting a Caller to a Customer by placing & enrolling the apt support plan through soft
selling skills.
Software or Service packages to be sold.
Resolving all issues promptly, thoroughly and in a cost effective manner.
Handling blue screen errors.
Must know how to close their own calls.
Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, router,
Email issues, Mac, I-phone, I-pad.
Benefits & Facilities :
Fixed Salary + High Incentives.
Fixed Salary on 1st of Every Month.
Daily Sales Incentives.
Attendance Incentive.
Monthly Sales Incentives.
Age - upto 30 years.
Minimum 6 months EXPERIENCED CANDIDATE from Outbound Tech Support Process are preferable.
Working Days:6 days
No Extension of Shift Timing
Medical benefits
Salary: 1,25,000 - 2,50,000 P.A. Lucrative incentive scheme for outstanding performance
Role Category: Voice
Role: Associate/Senior Associate -(non Technical)
NO FRESHERS ARE ALLOWED
HS/Graduation
Additional Information:1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.