(CDEC Only)- Quality Improvement Program Technology Administrator

Department Information

Reallocation: NOTICE OF PROPOSED REALLOCATION
 
 Position Number: QAA 00137
 Encumbered By: Danielle Santiago Burman
 Recommended for reallocation to: Administrator IV

 STATE OF COLORADO RESIDENCY REQUIRED

Colorado Governor Jared Polis is committed to building a Colorado For All, a place where everyone has an opportunity to succeed and live the Colorado way of life. Governor Polis is focused on lowering health care costs for hardworking Coloradans, transitioning the state to renewable energy sources, ensuring every Colorado child gets a quality education, and building an economy that works for everyone.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

 We offer a generous benefits package including:

•  11 paid holidays per year plus vacation and sick leave

•  Medical, dental, and vision plans

•  State paid life insurance policy

•  Choice of 2 retirement plans (defined benefit or defined contribution)

•  Optional 401(k) and 457 plans

•  State paid short-term disability coverage

•  Additional optional life and disability plans

•  Credit Union membership

•  Training and professional development

To learn more about State of Colorado benefits visit: https://www.colorado.gov/dhr/benefits.

Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service?  

This position will have the opportunity for a hybrid schedule (a combination of in-office and remote workplace). **Please note - equipment provisioning and certain onboarding tasks will take place in person, in our downtown Denver office, on the first day of employment.**

The Colorado Department of Early Childhood (CDEC) ensures the delivery of a comprehensive, community-informed, data-driven, high-quality, and equitable early childhood system that supports the care, education, and well-being of all Colorado's young children, their families, and early childhood professionals in all settings. CDEC provides access to collaborative, coordinated, quality early childhood programs and support to children, families, and early care professionals in an effort to best prepare Coloradans for future success. CDEC works with many partners, including parents, schools, child care providers, Early Childhood Councils, counties, Community Centered Boards, early intervention service providers, family resources centers, county human services, county public health, businesses, community organizations, and other stakeholders to provide high-quality early childhood and family support programs.

The Division of Early Childhood Workforce is dedicated to providing infrastructure and leadership for recruiting, retaining, and growing a diverse and highly competent early care and education workforce that implements high-quality early learning programming across Colorado’s unique local contexts and communities. The division is responsible for supporting both ongoing and temporary initiatives to ensure the continuous growth and development of the early childhood workforce and supporting local infrastructure, including the Colorado Shines Quality Improvement System (QRIS), the local Early Childhood Council system, the Professional Development Information System (PDIS), the Early Childhood Professional Credential (ECPC), the Regional Coaching Network, Recruitment and Retention Initiatives, Training and Instructional Design, Family, Friend, and Neighbor (FFN) initiatives, the Expanding Quality in Infant Toddler Care (EQ) initiative along with the comprehensive efforts to improve compensation and benefits across the diverse mixed-delivery workforce. The division develops, delivers, and empowers relationship-based learning opportunities directly and through multiple partners across the state. The Division of Early Childhood Workforce includes the following three units: Professional Learning and Design Unit, Registry and Career Pathways Unit, and Strategy and System Leadership Unit.

Description of Job

What you’ll be doing: 

This position is the sole authority for the Quality Improvement System (QIS) enhancements from a Salesforce perspective. This includes understanding Salesforce functionality, defining proposed enhancements based on user feedback and the Division’s strategic plans, prioritizing enhancements based on program budget and priorities, and supporting the design of the system as it supports the long-term vision of CDEC’s quality improvement system.

This position supports spending and tracking within the Colorado Shines Quality Improvement Module (QIM), which is part of the Quality Rating and Improvement System within the Salesforce system. This position will support and administer the implementation of the Colorado Shines Quality Improvement module as a support for training, vendor management, reporting, help desk, data collection, and communication. As part of the QIM, providers have access to an approved vendor pool that may offer discounts on goods or free shipping, among other benefits. To be listed, vendors must go through an approval process and sign an MOU agreement with the State of Colorado. This position will administer and support this process. In addition, this position will serve as system product administrator for the Colorado Shines quality improvement system, which supports the application, tracking, and awarding of Colorado Shines levels.

Additional position duties include, but are not limited to:

• Ensuring that the functionality of the Colorado Shines Quality Improvement system (QIS) aligns with the Department and Division goals for the early childhood workforce.

• Defining the strategic vision of the QIS at a broad level and creating the short- and long-term enhancement plans for QIS based on that vision. This may include implementing novel, leading-edge concepts.

• Understanding cost/benefit analysis and how funding can be best used to drive initiatives to meet goals.

• Managing the QIS enhancement process at all stages. This requires a high level of project management experience, including balancing multiple competing projects.

• Managing all non-technical content of the site, such as Knowledge Articles, and ensuring content is accurate and up to date. 

• Follow up with BITS System Admin on bugs and report on recurring challenges.

• Collaborate with the BITS and Product Teams to define and prioritize system enhancements;  

• Report on updates and gather information from users via the State TA Day calls or user task groups as needed;

• Maintain user information (QI Navigators, Grant Leads, etc);

• Work with BITS System Admin on report creation for users as needed and reporting for spending record reporting; and 

• Create instructional guides and resources to support Colorado Shines Quality Improvement System (QIS) users.

• Other duties as assigned

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement: 

This posting is only open to residents of the State of Colorado at the time of submitting your application. This position is open only to classified permanent employees of the listed department and division within that department.

Class Code & Classification Description: (New)

H1A3XX

Administrator IV

MINIMUM QUALIFICATIONS:

Experience Only:  

Seven (7) years of relevant experience in an occupation related to System Administration and the work assigned to this position.

OR,

Education and Experience: 

A combination of related education and/or relevant experience in  an occupation related to System Administrator and the work assigned equal to seven (7) years


Please note: The required experience must be substantiated within the work experience section of your application and in the supplemental questions. Your resume will not be reviewed to determine if you meet the minimum qualifications; only the work experience section and supplemental questions of your application will be reviewed to determine this. “See Resume” statements on the application will not be accepted. In addition, part-time work will be prorated.

Substitutions: 
Additional related experience may substitute for the education on a year-for-year basis. 
Additional appropriate education in a related field may substitute for the experience requirement on a year-for-year basis. 

Preferred qualifications:

• Experience with strategy and operations.
• Strong communications skills

DEFINITION OF PROFESSIONAL EXPERIENCE:
Work that involves exercising discretion, analytical skill, judgment, and personal accountability, and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods.

Conditions of Employment:

• Employees who have been disciplined, terminated, resigned in lieu of disciplinary termination, or negotiated their termination from the State of Colorado must disclose this information on the application.

APPEAL RIGHTS:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

How to Apply (PLEASE READ CAREFULLY) 

Please note that ONLY your State of Colorado job application will be reviewed during the initial screening; if you submit a resume and cover letter, they will be reviewed in later stages of the selection process. Therefore, it is paramount that you clearly describe all your relevant experience on the application itself. Applications left blank or marked "SEE RESUME" will not be considered.

Complete Applications must include the following documents:

1. A complete CDEC Application for Announced Vacancy (please submit online using the green 'APPLY' button at the top of this announcement)
2. A complete Supplemental Questionnaire (The questionnaire is part of the online application. You will be prompted to answer them as you are completing your online application.)
3. A cover letter that describes your interest in this position, how your experience aligns with the minimum and preferred qualifications of this position. Cover letters must be uploaded as an attachment to your online application. Cover letters will not be accepted after the closing date and time of the announcement.
4. If you are a veteran, a copy of your DD214. Please submit this as an attachment to your online application.

Your application will be reviewed against the minimum qualifications for the position. If your application demonstrates that you meet the minimum qualifications, you will be invited to the comparative analysis process, which is described below.

Comparative Analysis Process

The comparative analysis process will consist primarily of a review of applications against the minimum and preferred qualifications of this position. Applications will be reviewed in comparison to all others in the applicant pool in order to identify a top group of candidates who may be invited for a final interview. Depending on the size of the applicant pool, additional selection processes may be utilized to identify a top group of candidates. Applicants will be notified of their status via email. 

Failure to submit properly completed documents by the closing date will result in your application being rejected.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Transfer, Non-Disciplinary Demotion or Reinstatement 
If you believe that you are eligible to be considered as a transfer, non-disciplinary demotion, or reinstatement to this vacancy, you must submit a completed application following the directions in this job announcement and you will be included in the selection process along with other qualified applicants. If you are the finalist for this position after the selection process, Human Resources will confirm your eligibility to be appointed as a transfer, non-disciplinary demotion, or reinstatement applicant.  

 

ADAAA Accommodations:
CDEC is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to the HR Business Partner, Jenny Nguyen @ [email protected]. 

The Department does not offer sponsored visas for employment purposes. 

Technical Assistance:

If you experience difficulty in uploading or attaching documents to your online application, or for any other technical difficulties, call NEOGOV technical support at 855-524-5627 anytime between 6:00 a.m.-6:00 p.m. (Pacific Time).   

HOW TO APPLY: Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

IF NOT APPLYING ON-LINE, SUBMIT APPLICATION TO:
Online applications are strongly preferred. If you are unable to submit an online application, please reach out to the contact listed. Please note, all applications must be received by the closing date listed on the job posting.

DEPARTMENT CONTACT INFORMATION:
[email protected]

METHODS OF APPOINTMENT: Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.

Benefits

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program.  Please click the following link for detailed information:  www.colorado.gov/pacific/dhr/benefits 

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
 

Supplemental Questions

01

All positions at the Department require that potential employees undergo a thorough background check. As a condition of employment, you are required to submit to pre-employment screening if offered the position. Are you willing to meet this requirement?

• Yes
• No

02

Are you willing to accept an offer within the posted salary range?

• Yes
• No

03

Former state employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position. Otherwise, please list N/A.

04

If you are a current or previous State of Colorado employee, please provide your EID (employee identification number will start with 99....), and please list your dates of employment and classifications for all State of Colorado Departments or institutions of Higher Education for which you have worked. Otherwise, please type "N/A."

05

This position has been designated as hybrid. The Hiring Manager will discuss the expectations and details of the schedule with you during the interview process. A workspace is provided for the employee when they come into the office, which could include a cubicle, office, or hoteling station. When required to come into the assigned state workplace, the employee is required to bear the expense of commuting. Do you understand this expectation and are you willing to meet this requirement? [Please type "YES" in the space below in order to continue in the selection process.]

• Yes
• No

06

In order to be considered, you must be a permanent classified employee of the Department of Early Childhood Are you a permanent classified employee of CDEC?

• Yes
• No

Required Question

Agency Information

Employer

State of Colorado

Address

See the full announcement by clicking

the "Printer" icon located above the job title






Location varies by announcement, Colorado, --

Website

https://careers.colorado.gov/