Everywhen
Posted 1mo ago

Claims Handler

Everywhen
Southampton, England, United Kingdom
HybridFull Time
Responsibilities
  • guiding claims
  • creating connections
  • supporting accounts
Requirements
  • Handling claims from first contact to settlement
  • Building client and insurer relationships
  • Recovering uninsured losses
  • Keeping administrative records, and supporting account executives

Job description

Do you thrive on helping people through challenging moments? Are you at your best when building relationships and solving problems with empathy and expertise? If so, you’ll feel right at home with us.

We’re welcoming new Claims Handlers to our Southampton office — people who care about doing the right thing, enjoy working with others and want to grow within a friendly, flexible and forward‑thinking business.

What the role looks like

  • Guiding customers through their claims from first call to final settlement

  • Creating strong, trusted connections with clients and insurers

  • Championing the best outcomes for everyone involved

  • Helping recover uninsured losses

  • Keeping our admin organised and our service running smoothly

  • Being a reassuring voice on our client helpline

  • Supporting our Account Executives

If you want a career where you’re supported, appreciated and part of a team that genuinely enjoys working together, we’d love to hear from you.

In return you will be welcomed and supported by our Ardonagh family joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

  • Holiday entitlement of 26 days plus bank holidays, increasing with length of service

  • 35 hour working week

  • Opportunity to progress your career across the entire Ardonagh family

  • Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects

  • Pension scheme for when you feel it’s time to retire

  • 24-hour Employee Assistance support for you and your family’s physical and mental wellbeing

  • Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more

  • One day paid volunteering to give back to our communities

  • Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community

  • The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.

We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.

#LI-EM1

#LI-Hybrid

#AIB

INDX3

#AIB

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. 

Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Click here here to see our standard benefits page

About Everywhen

Specialist personal and business insurance brokerage services.

Year founded
2005
Employees
5000
Organization type
Private
Latest investment
Private Equity (2017) — led by Madison Dearborn Partners, HPS Investment Partners
Headquarters
GB

Similar jobs

Claims Handler roles near Southampton, England
1w
Save
Mark Applied
Hide
Trainee Claims Handler
Worthing, West Sussex, United Kingdom
OnsiteFull Time
Leaders Romans Group
Leaders Romans Group: UK-based property services group managing sales, lettings, and management.
Claims or customer service experience preferred, with knowledge of claims processes and UK regulations, strong communication, organization, problem-solving, accuracy, and Microsoft Office proficiency.
Microsoft Office Suite
2w
Save
Mark Applied
Hide
Technical Complex Claims Handler - Bodily Injury
Bexhill-on-Sea or London or Leicester
HybridFull Time
Hastings Direct
Hastings Direct: Digital provider of car, home, van, and bike insurance.
Demonstrable technical bodily injury claims knowledge, motor claims experience handling cases over £25k, litigation understanding, strong problem solving and communication skills.
2w
Save
Mark Applied
Hide
Technical Complex Claims Handler - Bodily Injury
Bexhill-on-Sea or Leicester or London
HybridFull Time
Hastings Direct
Hastings Direct: Digital insurance provider for car, van, and home insurance.
Experienced technical claims handler with strong bodily injury and motor claims knowledge, litigation familiarity, problem-solving, and stakeholder management.
2d
Save
Mark Applied
Hide
Claims Resolution Handler (Level 1)
Bournemouth or Leeds or Chelmsford
£26k/yr HybridFull Time, Temporary
Allianz
AllianzXetra: ALV: Provides global insurance products and financial asset management services
Strong communication, negotiation, customer service, problem-solving, organization, judgement and complaint-resolution skills; claims handling or similar customer service experience is desirable.