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Posted 2y ago

["Client Service Representative","Client Service Representative"]

@ Mars Veterinary Health
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Plainfield, Connecticut, United States
$17/hrOnsitePart Time
Responsibilities:greeting visitors, scheduling appointments, process payments
Requirements Summary:Part-time client service role providing front-line support; greeting visitors, scheduling, answering calls, managing records, and advising on products.
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Job Description

At VCA, we know that we couldn’t have grown into the company we are today without all of our hardworking, talented employees!  We value all our employees and we want you to stick around! Career growth and professional development is important, so we want to provide you with opportunities to take on new and exciting roles within VCA!  

Take a look at the new openings and apply to those that you feel suit you best!  Thanks for interest in continuing your career with VCA!

Client Service Representative

Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need? VCA Plainfield Animal Hospital is seeking an individual with excellent client service skills to join the team part time! Our state of the art, full-service hospital is located in beautiful Plainfield, CT. Our team has a shared devotion to provide progressive medicine with compassion as a driving force and we are eager to welcome a like-minded individual!

Among the reasons to consider joining VCA Plainfield

We create and support an inclusive work environment where you can focus on your career, your happiness, and the patients you serve. Below are some of the many benefits of joining the VCA team!

  • Leadership opportunities
  • Access to the people and financial resources of a large veterinary community
  • WOOF University, offering abundant of training in a variety of topics
  • Generous employee pet care discounts (if applicable)  
  • Opportunities to give back through strong Shelter partnerships and VCA Charities

VCA adds value to your compensation package with the following:

  • Competitive wage
  • Medical, Dental & Vision insurance (if applicable)
  • Opportunity to teach and mentor
  • 401(k)
  • Free wellness subscriptions (Head Space)
  • Life and Long-Term Disability insurance
  • Paid Parental leave

Why We Need You
As the face of VCA Plainfield, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.  The Client Service Representative is the pivot around which the hospital operates and is responsible for:

  • Customer service functions, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Scheduling and confirming appointments.
  • Placing outbound calls for follow-ups and reaching out to prospective clients.
  • Presenting and explaining fees, including processing payments.
  • Recommending, selecting, and obtaining products and services, including prescriptions.
  • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
  •  Managing medical records, charts, reports and correspondence.
  • Hospital maintenance (including removal of animal waste) and ensuring that facility is always neat and clean—both inside and outside.

The pay range for this position starts at $17/hr

Ready to be part of a team that feels like family? Apply today! We look forward to hearing from you soon.