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Posted 2y ago

["Client Service Representative","Client Service Representative"]

@ Mars Veterinary Health
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Snohomish, Washington, United States
$20/hrOnsiteFull Time
Responsibilities:greeting visitors, scheduling appointments, presenting fees
Requirements Summary:Full-time client service representative with customer service skills; duties include greeting visitors, answering phones, scheduling, presenting fees, processing payments, and managing records.
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Job Description

At VCA, we know that we couldn’t have grown into the company we are today without all of our hardworking, talented employees!  We value all our employees and we want you to stick around! Career growth and professional development is important, so we want to provide you with opportunities to take on new and exciting roles within VCA!  

Take a look at the new openings and apply to those that you feel suit you best!  Thanks for interest in continuing your career with VCA!

VCA Snohomish Animal Hospital is looking to expand our Client Service Team and is seeking a full-time Client Service Representative!

Snapshot of our Client Service Team:

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

  • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Scheduling and confirming appointments.
  • Placing outbound calls for follow-ups and reaching out to prospective clients.
  • Presenting and explaining fees, including processing payments.
  • Recommending, selecting, and obtaining products and services, including prescriptions.
  • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
  • Managing medical records, charts, reports and correspondence.

Schedule: Full-time opportunity. 5 x8 hour shifts, 11am - 6 pm.

Compensation: Pay is $20 /hr. Financial growth opportunities available. 

About VCA Snohomish Animal Hospital:

At VCA Snohomish Animal Hospital, we are more than just a veterinary practice—we are a community dedicated to the health and well-being of animals. Our state-of-the-art facility, compassionate team, and commitment to gold standard medicine make us a leading choice for pet care in the Snohomish area. As a member of our team, you will have the opportunity to contribute to the legacy of excellence we have built over the years.

Benefits of joining the VCA Team!

· Access to the people and financial resources of a large veterinary community

· Leadership opportunities and Career Development Programs

· Opportunities to give back through strong Shelter partnerships and VCA Charities

· Free mental wellness subscriptions (Head Space and 12 Lyra Health Sessions)

· Referral bonuses and Competitive wages

· Medical, dental & vision insurance

· Life, long and short-term disability insurance included

· Paid parental leave

· Paid vacation and sick time

· 401(k) with corporate match

· Pet care discounts

· Plus so much more!

Location: 1109 13th St, Snohomish, WA 98290

Apply today! Together, let's make a positive impact on the lives of pets and their families. Apply now and be a valuable member of our team!