Mars Veterinary Health
Posted 2y ago

["Client Service Representative","Client Service Representative"]

Mars Veterinary Health
Snohomish, Washington, United States
OnsiteFull Time
Responsibilities
  • greet visitors
  • schedule appointments
  • explain fees
Requirements
  • Full-time client service role handling reception
  • Scheduling
  • Payments
  • Records, and pet-care guidance
Technical tools mentioned
CRMPayments processing

Job description

At VCA, we know that we couldn’t have grown into the company we are today without all of our hardworking, talented employees!  We value all our employees and we want you to stick around! Career growth and professional development is important, so we want to provide you with opportunities to take on new and exciting roles within VCA!  

Take a look at the new openings and apply to those that you feel suit you best!  Thanks for interest in continuing your career with VCA!

VCA Snohomish Animal Hospital is looking to expand our Client Service Team and is seeking a full-time Client Service Representative!

Snapshot of our Client Service Team:

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

  • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Scheduling and confirming appointments.
  • Placing outbound calls for follow-ups and reaching out to prospective clients.
  • Presenting and explaining fees, including processing payments.
  • Recommending, selecting, and obtaining products and services, including prescriptions.
  • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
  • Managing medical records, charts, reports and correspondence.

Schedule: Full-time opportunity. 5 x8 hour shifts, 11am - 6 pm.

Compensation: Pay is $20 /hr. Financial growth opportunities available. 

About VCA Snohomish Animal Hospital:

At VCA Snohomish Animal Hospital, we are more than just a veterinary practice—we are a community dedicated to the health and well-being of animals. Our state-of-the-art facility, compassionate team, and commitment to gold standard medicine make us a leading choice for pet care in the Snohomish area. As a member of our team, you will have the opportunity to contribute to the legacy of excellence we have built over the years.

Benefits of joining the VCA Team!

· Access to the people and financial resources of a large veterinary community

· Leadership opportunities and Career Development Programs

· Opportunities to give back through strong Shelter partnerships and VCA Charities

· Free mental wellness subscriptions (Head Space and 12 Lyra Health Sessions)

· Referral bonuses and Competitive wages

· Medical, dental & vision insurance

· Life, long and short-term disability insurance included

· Paid parental leave

· Paid vacation and sick time

· 401(k) with corporate match

· Pet care discounts

· Plus so much more!

Location: 1109 13th St, Snohomish, WA 98290

Apply today! Together, let's make a positive impact on the lives of pets and their families. Apply now and be a valuable member of our team! 

About Mars Veterinary Health

Provides comprehensive veterinary medical care and pet health services.

Similar jobs

Client Service Representative roles near Snohomish, Washington
1d
Save
Mark Applied
Hide
Client Serice Representative
Tacoma, Washington, United States
$19-$21/hr OnsitePart Time
Mars Veterinary Health
Mars Veterinary Health: Global provider of preventive, specialty, and emergency veterinary care.
Customer-service experience, strong communication, attention to detail, multitasking ability, relationship-building skills, and availability for some weekend and evening shifts.
4d
Save
Mark Applied
Hide
Client Service Representative (UFCW)
Seattle or United States
$21-$25/hr HybridFull Time
Labcorp
LabcorpNYSE: LH: Provides clinical laboratory testing and drug development services globally.
1+ YOEHigh school diploma or GED and at least one year of customer service experience. Requires strong computer, communication, multitasking, troubleshooting, critical-thinking, and problem-solving skills.
Microsoft Office, Verint, Salesforce, LIS, CRM, VPN
1mo
Save
Mark Applied
Hide
Veterinary Client Service Representative
Lynnwood, Washington, United States
$19-$24/hr OnsiteFull Time
Thrive Pet Healthcare
Thrive Pet Healthcare: Operates a network of veterinary hospitals and pet clinics.
Excellent communication and customer service, multitasking, typing 60-80 wpm, ability to triage calls, schedule appointments, admit/discharge patients, process payments; veterinary clinic experience preferred.
2mo
Save
Mark Applied
Hide
Client Service Represenative
Sammamish, Washington, United States
$21-$22/hr OnsiteFull Time
VCA Animal Hospitals
VCA Animal Hospitals: Operates animal hospitals providing veterinary medicine and pet services.
Dependable customer service experience, strong phone and interpersonal skills, ability to handle money, multitask, lift 20 lbs, basic computer skills preferred, attention to detail and teamwork.
2mo
Save
Mark Applied
Hide
Emergency Client Service Representative (CSR) - Veterinary
Gig Harbor or Tacoma
$19-$26/hr OnsiteFull Time
Puget Sound Veterinary Specialists & Emergency
Puget Sound Veterinary Specialists & Emergency: Provides 24/7 emergency and specialty veterinary medical care.
1+ YOE1+ year veterinary CSR/reception experience required; emergency or specialty experience preferred. Must handle incoming emergency calls, triage, obtain patient histories, support medical team communication, manage documentation and payments, and communicate with empathy.
2mo
Save
Mark Applied
Hide
Emergency Client Service Representative (CSR) - Veterinary
Tacoma or Gig Harbor or United States
OnsiteFull Time
Lakefield Veterinary Group
Lakefield Veterinary Group: Operates a family-owned network of independent veterinary hospitals.
1+ YOEMinimum 1 year veterinary CSR/reception experience required; emergency/specialty experience preferred. Must multitask, communicate with empathy, triage calls, document records, and remain calm under pressure.
2mo
Save
Mark Applied
Hide
Client Service Representative
United States or Seattle
$23-$25/hr OnsiteFull Time
Seattle Veterinary Associates
Seattle Veterinary Associates: Privately-owned provider of veterinary care services for pets.
Work authorization required; veterinary receptionist experience preferred but not required; strong communication and customer-service skills; availability for days and occasional weekends.
2mo
Save
Mark Applied
Hide
Client Service Representative
Bothell, Washington, United States
$21-$24/hr OnsiteFull Time
Ethos Veterinary Health
Ethos Veterinary Health: Operates a network of specialty and emergency veterinary hospitals.
0+ YOEGreeting clients, triaging calls, scheduling appointments, and providing customer service with basic veterinary knowledge.
Avimark, Softros LAN Messenger, AllyDVM