At VCA, we know that we couldn’t have grown into the company we are today without all of our hardworking, talented employees! We value all our employees and we want you to stick around! Career growth and professional development is important, so we want to provide you with opportunities to take on new and exciting roles within VCA!
Take a look at the new openings and apply to those that you feel suit you best! Thanks for interest in continuing your career with VCA!
Location: 2200 N Grassland Dr Fuquay-Varina, NC 27526
VCA Broad Street Animal Hospital is hiring an experienced Client Service Rep to join our team!
We are a busy 3-doctor practice located in Fuquay-Varina, dedicated to high quality medicine with a focus on client education. We pride ourselves on the relationships we develop with our clients and patients. We strive to provide the best medicine in a state of the art facility.
If you are looking for a fun place to work, look no further!
We are open Monday through Friday 7:30am - 6pm, Saturdays 8am - 2pm, closed Sundays.
Check out our website here: https://vcahospitals.com/broad-street
About the Role
As the face of VCA, the CSR sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. Duties include but are not limited to:
- Greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
- Scheduling and confirming appointments
- Placing outbound calls for follow-ups and reaching out to prospective clients
- Presenting and explaining fees, including processing payments
- Recommending, selecting, and obtaining products and services, including prescriptions
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control)
- Hospital maintenance and ensuring that facility is neat and clean
- Managing medical records, charts, reports and correspondence
Why VCA
At VCA, we are committed to equity, inclusion, and diversity and strive to be a place where a talented mix of people want to come, stay, and do their best work. We support a work environment where you can focus on your career, happiness, and the clients and patients you serve.
- Access to the people and resources of a large veterinary community
- Opportunities for growth and advancement
- Opportunities to give back through strong community partnerships and VCA Charities
- Medical, dental & vision insurance
- Employer-paid short-term and long-term disability insurance and life insurance
- Paid parental leave
- Paid vacation, paid sick time, holiday pay
- 401(k) with match
- Tuition support and scholarships for programs like veterinary technology and more
- Free wellness and self-care resources
- Generous hospital discounts and product discounts
Interested in this opportunity? Apply! We look forward to hearing from you.
