Workforce Management Centre is a leader in Human Resource and Business Process Outsourcing, providing customized Services to our clients in the areas of TaIent Sourcing, Talent Assessment, Learning & Performance and Organizational strategy design and execution. Our expertise is in assisting organizations enhance efficiency, optimize service levels and strengthen their competitive positions.

 Handle transactions and answer customer queries; decipher customer needs and offer the best solution based on company policies; effectively communicate ideas, suggestions and answers; refer customers to people who specialize with the type of problem or query they present; offer upgrades and new banking services or products

Qualification and competence

HND/ B.Sc in any discipline

Prior experience in similar role in a. financial institution or a service driven environment