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Clearbrook
Posted 2mo ago

Client Services Manager - CDS Rolling Meadows

Clearbrook
clearbrook.orgView all open roles
Rolling Meadows, Illinois, United States
$52k-$54k/yrOnsiteFull Time
Responsibilities
  • managing programs
  • supervising staff
  • coordinating teams
Requirements
  • Bachelor's in Human Services (or related) with ≥1 year related experience
  • 18+ with valid driver's license and U.S. work authorization
  • Ability to perform two-person lift
  • Pass background, physical, drug, and TB screenings
  • Willing to complete DSP training and earn QIDP within 120 days

Job description

Client Services Manager



Location: Rolling Meadows, IL



Schedule: Full-Time, Monday-Friday (8:00 AM - 4:30 PM)



Salary: $52,330 - $54,330



Are you passionate about empowering individuals with intellectual and developmental disabilities to live their fullest lives?



Clearbrook, an agency dedicated to enriching lives and embracing potential for individuals with intellectual and developmental disabilities, is seeking a professional to join its Community Day Services. Our CDS programs provide a structured, engaging daytime environment where individuals can build life skills and connect with their community.



In this role, you will collaborate with an interdisciplinary team to provide holistic support, coordinate and execute programming for an assigned caseload, and manage daily operations at your assigned site. You will report directly to the Coordinator. 



Key Responsibilities




  • Program Management & Client Support: Participate in developing individual program plans, develop appropriate curriculum, address day-to-day client issues, and coordinate interdisciplinary teams (IDTs) and intake/discharge staffings.

  • Site Administration: Conduct team meetings, ensure safety standards are utilized at all times, and maintain necessary records and reports (attendance, payroll, incident reports, etc.).

  • Personnel Supervision: Hire, orient, train, supervise, and evaluate direct support professionals. Implement the PHI coaching approach and complete staff performance reviews.



Compliance & Support: Maintain strict client confidentiality and complete mandatory annual training


About Clearbrook

Provides services for individuals with intellectual and developmental disabilities.

Year founded
1954
Employees
900
Industries
Social ServicesHealthcare
Activities
residential care servicesearly intervention therapyvocational training programshome-based support servicesclinical therapy services
Organization type
Non-Profit
Subsidiaries
CHILD Therapy Services
Headquarters
US

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