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VCA Animal Hospitals
Posted 2y ago

["Client Services Representative","Client Services Representative"]

VCA Animal Hospitals
Fountain Valley, California, United States
OnsiteFull Time
Responsibilities
  • answer calls
  • assist clients
  • coordinate departments
Requirements
  • Provide client-facing support for veterinary calls
  • Coordinate with teams, and assist clients and staff
  • Strong team orientation and prioritization
Technical tools mentioned
Workday

Job description

At VCA, we know that we couldn’t have grown into the company we are today without all of our hardworking, talented employees!  We value all our employees and we want you to stick around! Career growth and professional development is important, so we want to provide you with opportunities to take on new and exciting roles within VCA!  

Take a look at the new openings and apply to those that you feel suit you best!  Thanks for interest in continuing your career with VCA!

Join the VCA West Coast Specialty & Emergency Animal Hospital team! 

Location: 18300 Euclid St., Fountain Valley, CA 92708

At VCA Animal Hospitals, you can be the Client Service Representative you have always wanted to be!  We have a unique culture in our hospital that values each person’s individual skill and personality. There’s something special about you and we are excited to learn more!  

Client Service Representative

You possess a strong interest in supporting veterinarians, registered veterinary technician(technologists), and veterinary assistants, with all aspect of client-facing support. Your primary duty will be supporting our Client Service Center by assisting with incoming calls, addressing the chief reason for the call, communicating with supported department as needed, and support fellow Client Service Representatives, as needed and when able, with clients present in our hospital. You possess a strong sense of working in a team environment. You maintain situational awareness (able to prioritize). Of course, the tasks describe here are but a sample of what we do. We are all responsible for helping our patients, our clients, and each other, were we can, regardless of title.

We support team members growing. You will have access to online training, should you feel like exploring other opportunities. If you dedicate time to your growth, we will support you!

Compensation: $20.00 - $24.50 ALL dependent on education, experience, credentials, location, nature of practice, schedule and additional responsibilities.  

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. 

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! 
 
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) 
 
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com 

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