Why SoftwareOne?

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

The role

Are you passionate about keeping cloud platforms running smoothly and securely at scale?
Do you enjoy solving complex operational challenges while guiding and supporting others?
Are you ready to take ownership in a collaborative, Azure-focused environment where your expertise truly makes an impact?

Practical Information:

Location: Budapest, Hungary | Reports to: Head of Cloud Operations | Work Arrangement: Hybrid | Visa Requirements: Valid working visa for Hungary | Language Requirements: fluent/professional level of Hungarian

As a Cloud Operations Engineer (Azure), you will combine hands-on expertise with coordination responsibilities - supporting daily operations, troubleshooting complex issues, and guiding colleagues to ensure reliable platform performance.

You’ll work within a collaborative Cloud Platform Operations team alongside platform engineers, security experts, and customer stakeholders, ensuring cloud environments remain secure, compliant, and aligned with business needs - primarily in Azure, with exposure to other hyperscalers.

Key Responsibilities:

Ensure the stability, performance, and security of Azure-based cloud platforms
Troubleshoot and resolve operational issues, including root cause analysis and improvements
Support and guide team members on complex technical challenges
Manage infrastructure and configurations across IaaS/PaaS environments
Collaborate with internal teams (e.g. security, DevOps, engineering) and external partners
Contribute to documentation, operational processes, and continuous improvement initiatives

What we need to see from you

Solid experience working with Microsoft Azure (core requirement)
Background in operations of enterprise-scale cloud infrastructure
Understanding of networking, identity & access management, and security concepts
Experience troubleshooting complex cloud or infrastructure-related issues
Ability to guide others, share knowledge, and act as a technical reference point
Strong communication skills and a proactive, solution-oriented mindset
Openness for on-call rotation (planned and shared across the team)
Experience in regulated environments (e.g. telecom, finance) is beneficial, but not mandatory.

What we offer:

A key role in a high-impact Azure cloud operations environment
Opportunities to develop skills across multiple cloud platforms
Learning through real project exposure, supported by internal expertise
A collaborative team where knowledge sharing and initiative are encouraged
Hybrid working model (office presence required several days per week)
Global company culture: We defined our 6 core values through our company culture (https://www.softwareone.com/en/our-story/our-values)
A mentor who supports your successful start and is at your side with advice and action
President’s Club: Recognition awarded by leadership and your peers
Hire to Grow: We optimize our internal structures and feedback culture constantly to be your Employer of Choice, today and in future

Job Function

Services
Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [email protected].

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.

Cloud Operations Engineer (gn) Azure