Administrative & Documentation
- Prepare, verify, and maintain all cash processing documentation (receiving, counting, sorting, packing, and dispatch).
- Ensure completeness and accuracy of transaction records and supporting documents.
- Manage filing (physical and digital) in accordance with retention policy.
Reconciliation & Reporting
- Perform daily reconciliation between physical cash, system data, and reports.
- Prepare Daily Settlement Report (DSR) and other periodic operational reports.
- Identify, record, and escalate discrepancies or variances.
System & Data Entry
- Input and update cash processing transactions accurately in the system.
- Ensure data integrity and timeliness of reporting.
- Support system audits and data validation processes.
Compliance & Audit Support
- Ensure administrative processes comply with internal controls, audit standards, and regulatory requirements.
- Support internal and external audits by providing required documents and explanations.
- Maintain confidentiality and security of sensitive financial data.
Coordination
- Coordinate with Cash Processing, Vault, CIT, and Operations teams regarding documentation and transaction status.
- Support smooth handover between shifts and departments.