Job Description and Duties
Applicants who previously applied for this position under JC-512145 do not need to submit a new application.
The Family Engagement & Empowerment Division (FEED) California Department of Social Services (CDSS) is seeking a Analyst II/I to join our team. The ideal candidate will play a key role in strengthening continuous quality improvement across counties by analyzing state and county-level data to identify specific programmatic and operational challenges within CalWORKs welfare-to-work programs. The ideal candidate will provide program oversight and technical assistance through analysis and verbal/written communication. The successful candidate will use both data insights and direct communication with Human Service Agencies to drive meaningful improvements. This position is ideal for an individual who enjoys problem solving, data analysis, and collaborating closely with partners to help shape solutions that improve outcomes for communities. Essential functions include: communication and the ability to maintain effective working relationships, ability to organize and set priorities. Written products will be developed through the use of Microsoft software (Word, Excel, PowerPoint, Outlook, etc.). Working with other computer software programs may be required.
The Family Engagement & Empowerment Division (FEED) California Department of Social Services (CDSS) is seeking a Analyst II/I to join our team. The ideal candidate will play a key role in strengthening continuous quality improvement across counties by analyzing state and county-level data to identify specific programmatic and operational challenges within CalWORKs welfare-to-work programs. The ideal candidate will provide program oversight and technical assistance through analysis and verbal/written communication. The successful candidate will use both data insights and direct communication with Human Service Agencies to drive meaningful improvements. This position is ideal for an individual who enjoys problem solving, data analysis, and collaborating closely with partners to help shape solutions that improve outcomes for communities. Essential functions include: communication and the ability to maintain effective working relationships, ability to organize and set priorities. Written products will be developed through the use of Microsoft software (Word, Excel, PowerPoint, Outlook, etc.). Working with other computer software programs may be required.
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You will find additional information about the job in the Duty Statement.
Working Conditions
This work location is very convenient! The CDSS is located two blocks from the light rail and public transportation: within walking distance of the State Capitol, parks, restaurants, farmers’ markets and the Golden 1 Arena. Our building has easy access to I-5, Highway 50, and Highway 80.
This position may be eligible for Hybrid work. In-person attendance is required based on the operational needs of the position and in accordance with Executive Order N-22-25 the Statewide Hybrid Telework Policy, Government Code section 14200, and any applicable department telework requirements. The successful candidate must reside in California at the time of appointment. Proof of California residency may be required.
This position may be eligible for Hybrid work. In-person attendance is required based on the operational needs of the position and in accordance with Executive Order N-22-25 the Statewide Hybrid Telework Policy, Government Code section 14200, and any applicable department telework requirements. The successful candidate must reside in California at the time of appointment. Proof of California residency may be required.
Please note: Regular commute is not compensable.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
- ANALYST II
- ANALYST I
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Job Code #:
JC-529002
Position #(s):
800-264-5393-727
Working Title:
CQI Specialist (Continuous Quality Improvement)
Classification:
ANALYST II
$6,031.00 - $7,547.00
A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Shall Consider:
ANALYST I
$3,861.00 - $4,839.00
A
$4,181.00 - $5,233.00
B
$5,014.00 - $6,276.00
C
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.
To provide data evaluation, policy and instructions and oversight of the California Work Opportunity and Responsibility to Kids (CalWORKs) program (welfare in California) to 58 county welfare departments. The CalWORKs program provides cash assistance and supportive services to needy families as they work their way to self-sufficiency.
To provide data evaluation, policy and instructions and oversight of the California Work Opportunity and Responsibility to Kids (CalWORKs) program (welfare in California) to 58 county welfare departments. The CalWORKs program provides cash assistance and supportive services to needy families as they work their way to self-sufficiency.
CDSS Guiding Principles
Diversity. Equity. Inclusion. Accessibility. Belonging.
We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.
Community Engagement
We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.
Empowerment
We engage, operate, and advocate from the understanding that each community and person have desires and capabilities to lead in their own life.
Quality Services
We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.
Data Defined Outcomes
We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.
Special Requirements
Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position.
Do not include any confidential information in any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.
Here are a few suggested resources: https://www.dgs.ca.gov/OHR/Careers/3How-to-Write-a-Statement-of-Qualifications How to Write a Statement of Qualifications; https://www.youtube.com/watch?v=FGISnO8yHUo State Hiring Workshops, Part 1: Process Overview – YouTube.
1.) Please describe how your education, training, and/or lived experience qualifies you to perform the duties of the position.
Do not include any confidential information in any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.
A Statement of Qualifications (SOQ) must be submitted with the state application to be considered for an interview. Resumes and letters of introduction do not meet the SOQ requirement. Clearly label the SOQ, re-state each question, and organize a detailed response directly under each numbered question. The SOQ should not exceed two pages, be single-spaced, in 12-point font, and address the questions below. Responses should be specific. The use of AI is prohibited.
Here are a few suggested resources: https://www.dgs.ca.gov/OHR/Careers/3How-to-Write-a-Statement-of-Qualifications How to Write a Statement of Qualifications; https://www.youtube.com/watch?v=FGISnO8yHUo State Hiring Workshops, Part 1: Process Overview – YouTube.
1.) Please describe how your education, training, and/or lived experience qualifies you to perform the duties of the position.
2.) Please speak to your understanding the California Department of Social Services' role in serving vulnerable Californians.
3.) Describe your experience collaborating with and presenting information to diverse stakeholders (federal, state and county agencies, advocates, legislative staff, community-based organizations, etc.). What was the outcome?
If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.
Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date:
8/28/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.
If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Social Services
California Department of Social Services
Attn:
Classification & Pay Unit
P. O. Box 944243 - MS 8-15-58
Sacramento,
CA
94244-2430
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Social Services
California Department of Social Services
Classification & Pay Unit
744 P Street, MS 8-15-58
Sacramento,
CA
95814
08:00 AM
-
05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov.
All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. - Resume is optional. It may be included, but is not required.
- Statement of Qualifications - (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package.
Experience/knowledge of
• Ability to exercise initiative and good judgment while maintaining positive and trusting working relationships.
• Ability to plan, organize, communicate, and adapt to changing assignments and priorities, and work effectively under pressure to meet deadlines.
• Excellent analytical skills with demonstrated ability to work independently, think logically and creatively.
• Experience preparing and presenting at meetings and the use of strong verbal and written communication skills to present to all levels of stakeholders, including management and internal staff.
• Experience working in a team environment.
• Knowledge of poverty interruption programs, such as CalWORKs, CalFresh, and Housing Support.
• Project management principles and experience working with large datasets.
Benefits
There are many benefits to joining our team! The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.
TRANSPORTATION REIMBURSEMENT
• Public transit (mass transit) passes.
o 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
o 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
• Vanpool drivers and riders
o 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.
Click here to view all the attractive benefits available to state employees!
Click here to view all the attractive benefits available to state employees!
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.
You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s)
to the Department's EEO Office.
EEO Contact:
EEO Office
(916) 657-2326
[email protected]
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice)
TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Personal Leave Program (PLP) 2025
Personal Leave Program (PLP) 2025 - Salaries do not reflect reductions from the Personal Leave Program, please see the applicable Memorandum of Understanding (MOU) for additional information on the length and percentage of reductions.
Examination Information
Those interested in obtaining employment with any state agency must apply and compete through the state hiring and recruitment process.
To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement: CalCareers Exam/Assessment Search
Successful examination applicants are placed on an eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination. Applicants should refer to their examination results or check their CalCareer account for specific list eligibility expiration dates and to re-take the examination when necessary. For questions regarding the examination process, please contact the Examination Unit at: [email protected].
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.