Custom Software Engineer

Project Role : Custom Software Engineer
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills : OpenText ECM Tools, Customer Communication Management Solutions, JavaScript, Thunderhead/Smartcom, XML-related technologies
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary
As an OpenText Developer / ECM-CCM Developer, you will be responsible for the design, development, configuration, and support of enterprise document and communication management solutions. This role involves working on platforms related to Enterprise Content Management (ECM), Customer Communication Management (CCM), and Document Management Systems to deliver scalable, business-critical applications.
The ideal candidate will have hands-on experience in OpenText or related platforms such as Thunderhead / Smart Communications, OnBase, or other ECM/CCM/Document Management tools. We are also open to candidates from adjacent platforms who can be cross-trained into OpenText.
You will collaborate with business stakeholders, architects, and cross-functional technology teams to implement robust solutions, support integrations, and ensure smooth delivery across the software development lifecycle.

Roles & Responsibilities
Design, develop, configure, and support applications built on OpenText or related ECM / CCM / Document Management platforms.
Work closely with business and technical stakeholders to understand requirements and translate them into scalable technical solutions.
Participate in application design, customization, configuration, and integration activities.
Support implementation of document generation, workflow, content lifecycle, archival, and communication management solutions.
Collaborate with cross-functional teams including business analysts, QA, architects, and support teams.
Troubleshoot and resolve technical issues related to application functionality, integrations, and platform performance.
Contribute to technical design discussions and support key project decisions.
Ensure adherence to best practices, coding standards, and release processes.
Support knowledge sharing, documentation, and mentoring within the team.
Participate in development lifecycle activities including build, deployment, testing, and production support.

Professional & Technical Skills
Must Have Skills
Experience in OpenText OR related platforms such as:
o Thunderhead / Smart Communications
o OnBase
o Other ECM / CCM / Document Management platforms
Experience in ECM / CCM / Document Management solution development or configuration
Strong understanding of document workflows, content lifecycle, correspondence / customer communications, archival, and document generation
Experience in application design, development, configuration, and integration
Good To Have Skills
Exposure to OpenText ECM Tools / OpenText Exstream / OpenText Documentum / OpenText-related modules (adjust based on exact need)
Experience with APIs, integrations, and enterprise application interfaces
Knowledge of HTML, CSS, XML, JSON
Understanding of software development lifecycle (SDLC) and Agile methodologies
Experience working in enterprise application support / enhancement projects

Preferred Candidate Profile
5+ years of overall experience any one of the skills such as OpenText, Thunderhead, Smart Communications, OnBase, ECM, CCM, or Document Management platforms
Candidates with strong experience in adjacent enterprise content / communication platforms are welcome, with willingness to cross-train into OpenText
Strong problem-solving and analytical skills
Good communication and stakeholder management skills
Ability to work in a collaborative, cross-functional environment

Additional Information:
- The candidate should have minimum 5 years of experience in OpenText ECM Tools.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.