HiringCafe
Cintas
Posted 2d ago

Customer Service Representative

Cintas
cintas.comView all open roles
Mason or Cincinnati
OnsiteFull Time
Responsibilities
  • answering calls
  • resolving issues
  • processing orders
Requirements
  • Requires 1+ year of customer service experience and a high school diploma or GED. Business-to-business account support and Microsoft Office proficiency are preferred
Technical tools mentioned
Microsoft OfficeMicrosoft WordMicrosoft ExcelMicrosoft Outlookintranetinternet

Job description

Title: 
Customer Service Representative

Location: 

Mason, OH, US, 45040




Requisition Number: 234057 

Job Description

Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.

Skills/Qualifications

Required

  • 1+ years' customer service experience
  • High School Diploma/GED; Bachelor's Degree preferred



Preferred

  • Experience with heavy inbound and outbound calls and transferring calls
  • 3+ years' business-to-business account support
  • Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
  • Experience with proofreading and editing documents

 

Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.


Additionally, our employee-partners enjoy:


•    Competitive Pay 
•    401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
•    Disability, Life and AD&D Insurance, 100% Company Paid
•    Paid Time Off and Holidays 
•    Skills Development, Training and Career Advancement Opportunities

 

Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.
 

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. 

 

This job posting will remain open for at least five (5) days.

 

 

Job Category: Service 
Organization: Operations
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift
 


Nearest Major Market: Cincinnati


Job Segment: Customer Service Representative, Data Entry, Customer Service, Administrative

About Cintas

Providing uniform, facility, and safety services to businesses.

Year founded
1929
Employees
48300
Industries
Apparel & Textile ManufacturingWholesale & DistributionFacilities Services & JanitorialSecurity Services
Activities
Uniform rentalFacility servicesFire protection servicesFirst aid servicesSafety training
Organization type
Public
Latest investment
Raised $2.00B Post-IPO Debt (2026) — led by KeyBank
Headquarters
US

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