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Posted 1d ago

Customer Solutions Representative

@ Liquid Environmental Solutions
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Irving, Texas, United States
$21/hrOnsiteFull Time
Responsibilities:managing calls, resolving inquiries, coordinating services
Requirements Summary:High school diploma, strong verbal/written/analytical skills, bilingual English/Spanish required, proficient with Microsoft Office and case management systems.
Technical Tools Mentioned:Microsoft Office
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Job Description

Join Our Team at Liquid Environmental Solutions as a Customer Solutions Representative (CSR I)

At Liquid Environmental Solutions, we are passionate about leading the way in non-hazardous liquid waste management, dedicated to providing innovative, reliable, and exceptional service to our customers. As a Customer Solutions Representative, you will play a crucial role in delivering outstanding customer experiences, serving as the primary point of contact for all service requests.

Compensation starting at $21/hr

Schedule: Daytime Hours Mon-Fri

Location: 7651 Esters Blvd Suite 200, Irving, TX 

Key Responsibilities: As a CSR I, you will:

  • Manage daily customer communications, ensuring every interaction is professional, warm, and friendly.
  • Actively listen to and respond to customer inquiries, confirming understanding of their needs.
  • Utilize a consultative approach to present LES services, highlighting how our solutions meet customer needs and enhance their operations.
  • Collaborate with a dynamic team of CSR professionals to achieve overall call center objectives and exceed customer expectations.

Why Work with Us?

  • Be part of a company that prioritizes innovation and continuous improvement, with industry-leading technology that streamlines communication and enhances service delivery.
  • Enjoy a supportive work environment that values teamwork and personal accountability.
  • Contribute to a company committed to compliance, safety, and environmental stewardship.

Qualifications:

  • High School diploma or equivalent required.
  • Exceptional verbal, written, and analytical skills.
  • Bilingual in English & Spanish preferred. 
  • Proficiency in Microsoft Office and the ability to manage various systems for reporting and case management.
  • Bilingual proficiency in English & Spanish required. 

Join us in our mission to provide unmatched service in waste management and help us build long-lasting relationships with our customers. Apply today to become a vital part of the LES team!