🔄 Staff Augmentation

ECS Virtual Support, LLC is a business process outsourcing (BPO) firm and staffing provider that hires agents to work on behalf of its external clients. The position is for client-facing support work rather than an internal corporate function.

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Posted 5y ago

Customer Support Representative - Work from Home (FT/PT)

ECS Virtual Support, LLC

ecsvirtual1.com View all open roles

Snyder, Texas, United States

RemoteFull Time, Part Time

Responsibilities

Participating in training
Providing excellent customer service
Answering inbound calls/video calls/live chats

Requirements

6+ months customer service experience
Quiet home office with computer
Headset, and reliable internet
Strong English, spelling, and grammar
Willing to undergo background check
Drug test
Technology check, and voice assessments
18+, HS diploma or equivalent
Authorized to work in the US and reside in the US
Not residing in CA, CT, MD, MA, NY, OR, or WI
Willing to work minimum weekly hours

Technical tools mentioned

CPU Speed 2.8 GHz Dual-Core or betterNo Atom/Celeron/PentiumHard Drive 60 GB total, 20 GB freeInternet speeds 10 Mbps down, 3 Mbps upOS Windows 8.1 64-bit or Windows 10 64-bitRAM 4 GBHome office Ethernet connectionFirewall/security router connectionNon-compatible devices: Netbooks, tablets, all-in-one computers, MacBook Air, Mac USB-C, dual-boot machines

Job description

Title

Customer Support Representative - Work from Home (FT/PT)
ID

2021-41671
Job Locations

US-TX-Snyder
Category

Customer Service/Support
Type

Full-Time or Part-Time
Location : Location

US-TX-Snyder
Job Post Information* : External Company Name

ECS Virtual Support, LLC
Job Post Information* : External Company URL

https://ecsvirtual1.com/