Data Entry Operator (Tax Return Processing)

This is a remote position.

• Location: Remote (must be physically located and authorized to work in the U.S.)
  
• Employment Type: Contract 7-8 months – 7 hours a day, 21 days a month
  

• We are seeking detail-oriented Data Entry Operators to key tax return information from scanned images using a secure, web-based third-party application.
  
• This role will support the Department of Revenue’s processing of specific tax return types.
  
• Accuracy, speed, and reliability are critical.
  

• Log in to the web application via secure Azure Single Sign-On.
  
• Access assigned data entry queues and process tax returns from scanned images.
  
• Compare OCR/table lookup results with the printed form; accept correct values or rekey incorrect/missing values.
  
• Follow provided written instructions for each queue and tax form type.
  
• Maintain required speed and accuracy to meet monthly SLAs
  
• Review error reports provided by ALDOR and adjust processes to avoid repeated mistakes.
  
• Keep track of daily work hours, keystrokes, and pages processed.
  
• Participate in remote training sessions.
  
• Communicate promptly with the designated point of contact regarding technical issues, performance, or billing questions.
  

Requirements

• Must be located in and authorized to work in the United States.
  
• Prior high-volume data entry experience, ideally in financial, tax, or government forms processing.
  
• Proven ability to maintain accuracy and speed under time constraints.
  
• Comfortable working with numeric and text fields (no cents for amount fields).
  
• Reliable high-speed internet connection and computer that meets application requirements.
  
• Ability to work independently and meet assigned quotas without direct supervision.
  
• Strong attention to detail and ability to follow detailed written instructions.
  
• Availability to work consistent hours during business days to meet monthly volume and SLA targets.
  

• Computer capable of accessing secure, web-based third-party applications.
  
• Secure workspace within the U.S. (no public Wi-Fi for work).
  
• Familiarity with Excel for reviewing error/performance reports.