Work Setup: Remote - Philippines
Equipment: Bring Your Own Device (BYOD)
Schedule: 9PM-6AM Monday to Friday
Type of Contract: Full-time
Job Summary: The Data Processor will be responsible for collecting, cleaning, organizing, updating and maintaining data within various systems.
What does a day in the life of a Data Processor look like?
Collect, clean, organize, and process sets of basic data from various sources
Validate the accuracy and completeness of the structured datasets
Inserts customer and account data by inputting text based and numerical information from source documents within the time constraint
Opens and maintains customer accounts by recording account information.
Prepares work to be accomplished by gathering information and materials.
Navigates through a conversation flow to uncover business needs, understand business needs, and position account products as a compelling solution.
Maintain data integrity and security
Adhere to company policies and procedures
Meet or exceed performance targets for related KPIs
Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules
Collaborate with other departments as needed to resolve customer issues
Maintain a positive, empathetic, and professional attitude toward customers and
colleagues at all times
Perform other duties as assigned
What are the qualifications of a Data Processor?
At least 6months of experience in data entry, data processor or related fields, preferably in a call center environmen
Strong communication skills, both verbal and written
Attention to detail
Proficient in using computers and various software applications and data processing tools
Quickbook experience is a plus but not required.
E-commerce background Knowledge in invoicing, promotions, vouchers is a plus but not required.
Ninja Perks and Benefits
Competitive compensation
Adherence to government-mandated benefits
Retirement Savings Program with Company Matching
Life Insurance
HMO on day 1
Paid time off + birthday leave
Beautiful facility & Free Meals for onsite positions
Opportunities for skills training and personal and professional development
Experience infinite fun so you can have infinite growth. Discover A Better Way to Grow! Are you ready?
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Disclaimer:
The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
SupportNinja is proud to be an Equal Employment Opportunity employer, and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.
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