Job Title: Data Visualization Advisor
Job Requisition Number: RC401143
Locations:
7900 Legacy Drive
Plano, Texas 75024
Category: Human Resources
Type: Full Time
Work Shift: FXO_Daytime
POSITION SUMMARY:
The Data Visualization Advisor is responsible for developing business intelligence applications, reports, dashboards, and queries that provide relevant, timely and insightful information to support data-driven decision making and improve operational performance for FedEx Office. This role is a key resource for driving Power BI implementation, governance, and upskilling, working in partnership with cross-functional teams of data analytics developers, analysts, and testers to empower them to apply automation to alleviate manual reporting efforts, maintain data quality, increase data literacy, and create compelling visualizations. Key responsibilities include supporting full lifecycle Power BI administration including advising and directly supporting data owners and report developers. The Data Visualization Advisor will help define the strategic direction of the Org Data Strategy team in supporting the growing needs around data driven decision making for FedEx Office and high priority data transformation initiatives.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
- Collaborate with and advise IT developers, functional and technical SMEs, and testers to understand, translate, and solve key business challenges while conveying key insights using data visualization approaches, techniques, and methods
- Coordinate and manage “reporting as a service” across FedEx Office and guide business teams in efforts to optimize data quality, data flow, collection, modeling, and visualizations for functional teams.
- Key resource, advisor, and coordinator for departmental report rationalization, data visualization, dashboards, and Power BI utilization, troubleshooting, and best practices; providing technical and user support as needed
- Oversees the onboarding and training process for the Power BI platform; working with community of experts to problem solve and facilitate additional ways of using Power BI platform to improve workflow and efficiencies
- Develop intuitive, attractive, and interactive data visualizations extracting large, complex data sets from a variety of data sources and systems, performing data manipulation, and cleansing best practices to prep data for visualization
- Develop reports, dashboards & scorecards, data exploration, and visual analytics using existing and emerging technologies and tools
- Serve as a coach and mentor to promote adoption of BI and data visualization with functional teams and leadership by showing the mechanics, benefits, and capabilities to each engaged stakeholder group to enable the effective management of data within their area of responsibility
- Key resource in ongoing code reviews and ensures consistent quality and adherence to policies, procedures, and data standards while troubleshooting and remediating data integrity or workflow issues
- Access and utilize data on cloud, while partnering and consulting with subject matter experts to gather requirements, prepare, and curate relevant data sets to be utilized by the business
- Effectively utilize APIs, data delivery services, and frameworks that consume data from different sources and supports critical operational and analytical applications
- Applies effective data visualization techniques and psychological tactics to drive the audience to effectively interpret, drill down, and extract meaningful insights
- Serve as trusted advisor to Enterprise and FedEx Office BI experts to escalate needs and identify existing and emerging technology, tools, and solutions to address business challenges
- All other duties as needed or required
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
- Bachelor’s Degree in Data Visualization, Management Information Systems, Applied Data Analytics, Computer Science, Engineering, Mathematics, related field, or equivalent experience
- Master’s Degree preferred
- 6+ years’ experience implementing and advising on BI and analytics solutions to assist in business performance metric tracking, data mining, provisioning, data storytelling, and report publishing
- 3+ years development experience with Microsoft Power BI strongly preferred
- Project and/or consulting experience with requirements gathering and implementing business intelligence and analytics solutions in corporate and/or client-facing environment preferred
- Significant Microsoft Power BI experience including PowerQuery data modelling, DAX language expertise, Microsoft SQL Server queries, and visualization
- Highly analytical strategic mindset with an ability to think broadly, refine questions, and develop actionable intelligence
- Expert understanding of dashboarding, mashups, pivot tables, and lists, bar graphs, line graphs, box and whisker plots, tree maps, scatterplots, histograms, Pareto charts, control charts, small multiples, sparklines, and when such visualizations should be used.
- Experience configuring tenants and tenant administration abilities (APIs)
- Effective written and oral communication skills and demonstrated experience working in a team-oriented environment
- Storytelling with data across a variety of tools (Power BI, PPT, Excel, etc.)
- Knowledge of technical infrastructure, including cloud environments
- Proven experience delivering timely, high quality, senior manager-level reporting, and analysis from diverse, complex data sources.
- For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
- For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
ESSENTIAL FUNCTIONS:
- Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessities
- Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
- Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
- Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
- Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
- Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
- Ability, on a consistent basis, to work within the appropriate level of independence
- Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.
- Suggests areas for improvement in internal processes along with possible solutions.
- Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
- Applies Quality concepts presented at training during daily activities.
- Supports FedEx Office Quality initiatives.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All offers of employment made by FedEx Office are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 2 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. America’s Military Veterans and individuals with disabilities are strongly encouraged to apply. If you have a disability and you need assistance in order to apply for a position with FedEx Office, please email us at [email protected].