Description
The AWS Builder Community team is seeking a Community Manager to join the Community Programs team. This team owns the strategy and execution for AWS's flagship community programs — AWS Heroes and AWS Community Builders — serving +4,000 members across 115+ countries. You will play a critical role in growing and nurturing a global community of technical advocates who create content, speak at events, and help millions of developers succeed with AWS.
Key job responsibilities
Community Engagement & Member Success
- Serve as a point of contact for community members, building authentic relationships and ensuring members feel supported, valued, and connected to AWS
- Manage day-to-day operations for community programs, including member onboarding, communications, and lifecycle management
Program Execution & Growth
- Assist in development of community initiatives that increase scale and health of the community.
- Help manage cohort cycles for Community programs, including applications, evaluations, renewals, and graduation tracking
Events & Amplification
- Coordinate community presence and support community member participation at at AWS and third-party events
- Identify opportunities to amplify community voices through AWS marketing channels — blog posts, video content, customer stories, and social media
Cross-Functional Collaboration
- Partner with AWS product teams to facilitate community feedback loops, technical briefings, and early access programs
- Collaborate with marketing, content, and analytics teams to amplify community impact.
About the team
Our mission is to empower every builder to learn, share, and lead at every stage of their cloud journey. We accomplish this by managing programs that empower and recognize technical thought leaders for their contribution to the greater AWS Community.
Key job responsibilities
Community Engagement & Member Success
- Serve as a point of contact for community members, building authentic relationships and ensuring members feel supported, valued, and connected to AWS
- Manage day-to-day operations for community programs, including member onboarding, communications, and lifecycle management
Program Execution & Growth
- Assist in development of community initiatives that increase scale and health of the community.
- Help manage cohort cycles for Community programs, including applications, evaluations, renewals, and graduation tracking
Events & Amplification
- Coordinate community presence and support community member participation at at AWS and third-party events
- Identify opportunities to amplify community voices through AWS marketing channels — blog posts, video content, customer stories, and social media
Cross-Functional Collaboration
- Partner with AWS product teams to facilitate community feedback loops, technical briefings, and early access programs
- Collaborate with marketing, content, and analytics teams to amplify community impact.
About the team
Our mission is to empower every builder to learn, share, and lead at every stage of their cloud journey. We accomplish this by managing programs that empower and recognize technical thought leaders for their contribution to the greater AWS Community.
Basic Qualifications
- 2+ years of professional non-internship marketing experience
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience in a marketing role
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience in a marketing role
Preferred Qualifications
- Experience with AWS services or other cloud offerings
- Experience working with end user or developer communities
- Experience with cloud computing or web services or related areas
- Experience using data and metrics to drive improvements
- Experience working on complex global or country-wide initiatives
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
USA, WA, Seattle - 80,200.00 - 105,700.00 USD annually
- Experience working with end user or developer communities
- Experience with cloud computing or web services or related areas
- Experience using data and metrics to drive improvements
- Experience working on complex global or country-wide initiatives
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 80,200.00 - 105,700.00 USD annually