DevOps Engineer 2

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

The DevOps Engineer II will play a significant role in the development, automation, and security across our diverse company portfolio. We presently use a diverse number of systems like GitLab-CI/CD, JFrog Artifactory, Terraform, and Kubernetes to automate the testing and delivery of both our Windows and Linux based hosted applications; with plans to consolidate on Granicus standard tools where possible.The DevOps Engineer II will have a good understanding of full-stack application development, testing, continuous integration, a passion for security, and experience working in an agile software development environment.

• • Automate CI/CD pipelines to build and deploy our software.
  • Provisioning and maintenance of systems, load balancer configs, firewall rules, databases, and other automation driven infrastructure tasks.
  • Troubleshoot infrastructure and application related issues.
  • Work towards implementing platform stability and cost-effective practices.
  • Take ownership of platform standardization initiatives, involving migration to Granicus standard tools and technologies.
  • Escalation support for the SRE team

• Experience/Credentials:

  • Bachelor’s degree in computer science and/or relevant experience
  • 2+ years of hands-on experience in the DevOps framework.
  • Strong hold in Linux and Windows administration.
  • Good proficiency in diagnosing and remediating complex technical issues.
  • Good understanding of cloud hosting infrastructure.
  • Designing and implementing infrastructure using IAC, Terraform.
  • Strong hold on continuous integration/continuous deployment concepts.
  • Good understanding of cloud networking concepts.
  • Good understanding of source code management, GitLab preferred.
  • Good understanding of containerization concepts.
  • Passion for security and identifying opportunities to improve security and testing.
  • Effective communication skills for working across support and engineering departments.
  • Monitoring the infrastructure and application for improvements, and monitoring and analyzingapplication and system logs.
  • Troubleshooting and debugging cloud-related issues, including performance bottlenecks and system outages.
  • Developing and maintaining backup and disaster recovery plans.
  • Ability to leverage AI tools and technologies to enhance productivity, improve decision-making, and drive innovation in daily work activities.

   

  Other Job Info

  • On-call support required on rotational basis

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

Flexibility & Balance

• Flexible Time Off – Take the time you need to rest, recharge, and live your life.
  
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
  
• Work From Home Reimbursement – Support a productive home office environment.

• Multiple Health Plan Options – Including a 100% employer-paid plan.
  
• Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
  
• Fitness Reimbursement Program – Stay active, your way.
  
• On-Demand Mental Health Support – Access to Headspace and other wellness tools.

• Paid Parental Leave – For both birthing and non-birthing parents.
  
• Traditional & Roth 401(k) – With a generous company match.
  
• Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.

• Online Learning Platforms – Fuel your professional development.
  
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.