ABOUT THE ROLE:
REPORTS INTO: FACILITIES LEAD ENGINEER
A Facilities Electrical Technician role working within the facilities management function of one of JLL’s key Client portfolios. The Facilities Electrical Technician is responsible for performing routine reactive and preventative building maintenance tasks.
This can include tasks in one or more fields for example, carpentry, electrical, heating, ventilation, air conditioning, plumbing, carpentry and fabric repairs. Delivering day to day support to ensure the smooth running of our facilities service providing exceptional customer experience within our Client sites
KEY RESPONSIBILITIES:
- Work collaboratively with the on-site facilities team to ensure planned reactive and preventative tasks are complete
- Responsible for operations of M&E equipment (e.g. UPS, CRAC, generator, BMS, , Power Distribution System, Air-conditioner in Office, Fire Alarm System, Water protection system and Drainage Systems) to ensure compliance with HSE and statutory requirements
- Supervise maintenance work executed by Vendors to ensure safe and quality works are delivered
- Provide a first line fix and competency in terms of electrical, plumbing, heating, ventilation, air conditioning, kitchen power issues
- Perform fabric related repairs including handyman repairs, painting works, problems with conference rooms, interior furnishings, fixtures and equipment Conduct quality audits including furniture and equipment on a regular basis, logging all issues, ensuring actions are completed on time and in line with Key Performance Indicators (KPI) and Service Level Agreements (SLA)
- Complete daily checks inline with the delivery of committed services
- Work closely with contractors and vendors on a regular basis, conducting risk assessments and following safety protocols, ensuring compliancy
- Work with the internal Task system to keep track of all requested facilities work and close out actions according to Service Level Agreements
- Provide appropriate and timely follow-ups to colleagues and customers in emails, task systems, social posts and face to face
- Work collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service focused approach
- Make recommendations to leverage innovations whilst utilising technologies for the Client where required to improve site performance and maintenance practices
- Work as part of the multiservice team: supporting Facilities, Events, Mailroom and Moves, Adds and Changes (MAC) as needed
- Work in accordance with health and safety measures and promote best practice amongst colleagues, contractors and vendors
- Work as part of the sustainability drive to reduce utility consumption across the site
WORKING LIFE:
- On a daily basis you will be working across a large office site
- The main business language spoken in our offices is English. Knowledge of English is essential
- The role will be structured on a shift basis over a 5-day week
- On occasion you may be required to work weekends, late shifts or bank holidays, this will be arranged in advance and in accordance with the rota
- On occasion you will be required to be on call 24 hours a day in rotation with your colleagues
- On occasion you will be required to attend emergency call outs to ensure business continuity
- You may be required to work within another site on the contract within the same campus to cover team times off or as a change to the team on a permanent basis
ABOUT YOU:
- You have direct Facilities Maintenance experience (Minimum 2 years) in a technical role
- You have an technical qualification and/or trade license
- You have experience using a Computerized Maintenance Management system for managing Preventative Planned Maintenance
- You can meet tight deadlines and work efficiently and collaboratively as part of a team to solve problems with professionalism and service focused approach
- You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service
- You are open and have good communication skills
- You strive for excellence in what you do and share ideas for improvement
- You are proficient with Word and Excel and have a keen interest in technology
- You are adaptable to work to requests and projects that may vary from day to day
