Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. We are looking for an Engineering Manager.
What will you do?
The Manager of Engineering Process is responsible for establishing, stabilizing, and sustaining standardized engineering processes across the Johnson Controls Chillers manufacturing network in North America. This role serves as the central authority for Engineering Change Notice (ECN) implementation governance, engineering performance metrics, and cross-functional communications related to the release of new products and engineering changes into the plants. The position provides oversight and drives process commonality across the Stiva campus in Monterrey, the Durango, Mexico facility, the San Antonio, Texas facility, and the Cienega plant.
This role requires a process-oriented leader with strong analytical capability and a well-developed understanding of how functional teams interact within a factory environment — including Planning, Procurement, Purchasing, Manufacturing Engineering, and Product Engineering. The ability to influence cross-functional and cross-site teams without direct authority is essential.
How will you do it?
Engineering Change Notice (ECN) Governance:
Own and continuously improve the end-to-end ECN implementation process, from change release through effective date execution on the factory floor.
Develop and maintain standard work procedures governing ECN review, approval routing, material readiness confirmation, and plant effectivity date setting.
Facilitate the Change Control Board (CCB) cadence across all sites, ensuring effectivity dates align with product change periods and/or all functional group readiness.
Coordinate with Factory Product Engineering, Supply Chain, and Materials teams to resolve ECN-related material shortages and obsolescence issues at ramp-up and phase-out.
Track ECN aging, cycle time, and on-time implementation metrics at each facility; escalate systemic blockers to leadership.
Engineering Metrics & KPI Management:
Develop, standardize, and own the engineering performance metrics framework used to assess the health of engineering processes across all Chillers N. America sites.
Define and maintain KPIs covering ECN cycle time, design review effectiveness, FMEA timing and completeness, first-pass release quality, and change-driven production disruptions.
Build and maintain recurring reporting dashboards and cadence reviews that communicate engineering performance to functional leadership, factory engineering leadership, including VP-level distribution.
Identify unfavorable trends in KPI data, form teams to conduct root cause analysis, and drive countermeasure development in collaboration with Factory Product Engineering and Program Management teams.
Align engineering metrics with lean daily management principles; ensure plant-level teams have visibility into their individual performance against targets.
Process Standardization & Cross-Site Governance:
Drive commonality of engineering processes, standard work, and documentation templates across the Stiva campus, Durango, San Antonio, and Cienega facilities.
Lead the development, documentation, and deployment of engineering procedure documents including ECN lifecycle procedures, CCB standard work, and Product Change Material Readiness frameworks.
Conduct periodic process audits at each facility to assess adherence to standard work and identify improvement opportunities.
Align process standards as applicable with the JCI global engineering model and focus factory strategy.
Serve as the subject matter expert on engineering governance documentation; maintain a controlled library of process procedures and policy documents.
Facilitate cross-site communities of practice to share lessons learned, deploy best practices, and reduce variation in how engineering changes are executed.
Engineering Procedure Development & Documentation:
Lead the development, enhancement, and formal documentation of engineering procedures across the Chillers N. America organization, including but not limited to ECN lifecycle procedures and sustaining engineering workflows.
Assess existing engineering procedures for gaps, inconsistencies, or outdated content; initiate and manage improvement projects to bring procedures to current best practice.
Establish and maintain a governed document control framework for all engineering procedures, ensuring documents are version-controlled, reviewed on a defined cadence, and accessible to all relevant sites.
Collaborate with Factory Product Engineering, Contract Engineering, and Sustaining Engineering teams to capture tacit process knowledge and convert it into formal, auditable standard work.
Develop bilingual (English/Spanish) procedure documentation where required to support effective deployment across U.S. and Mexico facilities.
Coordinate with Quality and Operations teams to ensure engineering procedures align with broader quality management system requirements and manufacturing compliance standards.
Facilitate procedure training and deployment activities when new or revised procedures are released, tracking adoption and effectiveness at each site.
Cross-Functional Communication & Stakeholder Engagement:
Act as the primary engineering process liaison to Supply Chain, Manufacturing Operations, Quality, and Program Management, communicating engineering change status and readiness.
Publish regular performance summaries to functional teams highlighting ECN pipeline health, outstanding action items, and trends requiring attention.
Support new product introduction (NPI) launches by ensuring engineering release processes and metrics align with program timing requirements.
Represent the Factory Engineering organization in cross-functional process improvement initiatives and lean transformation activities.
Communicate process changes, policy updates, and training requirements to engineering and operations stakeholders across all facilities.
What are we looking for?
Required:
Bachelor's degree in Engineering, Business, Quality Management, Operations Management, or a related technical discipline; or equivalent practical experience.
8+ years of experience in a manufacturing or industrial environment, with demonstrated involvement in engineering change management, process governance, or operations coordination.
Well-versed in the roles and interactions of key functional teams within a factory setting, including Planning, Procurement, Purchasing, Manufacturing Engineering, and Product Engineering.
Strong working knowledge of Engineering Change Notice (ECN) processes, change control governance, and product lifecycle management.
Experience developing, tracking, and presenting engineering performance metrics and KPIs to multi-level audiences.
Proven ability to collaborate with and influence cross-functional teams without direct authority.
Experience working across multiple manufacturing sites and driving process consistency in a multi-plant environment.
Proficiency with SAP or equivalent ERP systems for material management and engineering change effectivity.
Bilingual: Spanish and English (written and verbal) required due to the multi-site scope spanning Mexico and the United States.
Preferred:
Experience in HVAC, chiller, or related industrial capital equipment manufacturing.
Familiarity with lean manufacturing principles and lean daily management systems.
Knowledge of FMEA (Design and Process), Design Review best practices, and product release quality methodologies.
Experience with SAP KMAT/variant configuration, P-status lifecycle management, and BOM structure governance.
Familiarity with A3/8D problem-solving methodologies and quality management systems.
Prior experience authoring and deploying engineering process procedure documentation (standard work, policy documents, work instructions).
Project Management Professional (PMP) certification or equivalent experience in project and program coordination.
What do we offer?
Comprehensive benefits package.
Opportunities for professional growth and development.
Supportive and inclusive work environment.
Commitment to work-life balance and employee well-being.
Engagement in meaningful projects that make a difference.
Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non-discrimination.
